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A
andreas89513032
Participant
November 21, 2023

Media Encoder Error 1609629690 in ALL exports

  • November 21, 2023
  • 4 replies
  • 163 views

From a couple of days suddenly Media Encoder fails all the type of conversion/exports.

 

I already tried to switch between CUDA and Software only, it changed that in Software Only in begin to fail a little later...

I didn't change anything in my hardware, it works perfectly for months.

 

Here's one of the log of many

Please help me!

 

4 replies

A
andreas89513032Author
Participant
December 7, 2023

Problem solved! I've find out some wrong settings about VRam on my pc. I set custom range values based on my hardware package. Seems it all worked from now on.

EckiAME
Community Manager
EckiAMECommunity Manager
Community Manager
December 4, 2023

Can you try to delete the media cache? And test removing the preferences at User > Documents > Adobe > Adobe MediaEncoder > <majorVersion>? Please copy any user presets first if you want to keep them.

A
andreas89513032Author
Participant
December 3, 2023

same fail as in CUDA

E
Adobe Employee
eckiAMETeam
Adobe Employee
November 28, 2023

Can you try render in Software only mode to see if this is GPU related?

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