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Chloe30308983xfa1
Participant
June 5, 2023

Media Encoder exports not exporting

  • June 5, 2023
  • 3 replies
  • 68 views

I'm exporting files from Premiere Pro to Media Encoder. Both programs are up to date and I've cleared the caches and can't figure out why this is happening as I've done it hundreds of times before without issue.

 

The files transfer into Media Encoder from Premiere. They export and are marked as 'done', however no files appear in the output folder (I can't find them ANYWHERE!).

 

I use this feature 90% of the time I'm working to speed up my workflow so am really hoping someone may have an answer for what is going on here.

3 replies

E
Adobe Employee
eckiAMETeam
Adobe Employee
June 13, 2023

Do you use an external drive? Did you verify access rights? Can you try a different location?

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Chloe30308983xfa1Author
Participant
June 12, 2023

No errors showing in the encoding log and the file does not appear in the output folder it's assigned. A true mystery!

E
Adobe Employee
eckiAMETeam
Adobe Employee
June 10, 2023

When you click in "OK" you can view the ecnoding log. Are there any errors? Does the output file exist under the mentioned path?

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