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johnc11739689
Participant
November 1, 2023

Media Encoder Fails to Encode from Audition

  • November 1, 2023
  • 6 replies
  • 171 views

I haven't created Voice Overs in a while using Audition so I may be forgetting some step(s).

On Windows I try to export my track from Audition 23.6 to Media Encoder 23.6 using FILE > EXPORT> EXPORT> EXPORT WITH ADOBE MEDIA ENCODER and ME instantly creates a WAV file in the location I choose and the queue states "done". But the WAV file is only 12 kb or so every time and the file will not open in Media Player or Vlan.  The log indicates the encoding took a fraction of one second, if that. What am I overlooking or doing wrong???

6 replies

EckiAME
Community Manager
EckiAMECommunity Manager
Community Manager
January 8, 2024

Which AntiVirus software do you have installed? Also Norton? Does it work if you turn Norton off?

T
Tony34532079331k
Participant
January 1, 2024

I am having a problem like that as well. But I am on Windows 10. Is there something we can do?

E
Adobe Employee
eckiAMETeam
Adobe Employee
November 2, 2023

Yes, that is totally possible. Please deactiveate & test. If needed, you need to change your Norton setup.

J
johnc11739689Author
Participant
November 1, 2023

I am using 
Audition 23.6.1.3 and Media Encoder 23.6 build 62 on an HP Envy Laptop 13 with an Intel I5 1135G7 CPU, Windows 11, 23H2. I also run Norton on this laptop. Could it be interfering?

T
tcaitb
Participant
November 1, 2023

I am using 
Audition 23.6.1.3 and Media Encoder 23.6 build 62 on an HP Envy Laptop 13 with an Intel I5 1135G7 CPU, Windows 11, 23H2. I also run Norton on this laptop. Could it be interfering?

E
Adobe Employee
eckiAMETeam
Adobe Employee
November 1, 2023

We need a bit mor info to be able to help you: Which versions of Audition and AME are you using? Which OS & CPU? 

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