Participant

Open for Voting

Media Encoder Hangs up and stops but doesn't produce a fail.

3 replies
166 views
Translate

I have tried several times to get an AE video to encode. Tried an older version of the app. I tried several diffferent previous videos I have succesfully encoded and nothing. Freezes in different places everytime. Cleared all media cache from After Effects, Premiere Pro, and Media Encoder. 15 trys later I can't get this done.

Render Queue

Community Expert

Community Expert

Have you tried the Cleaner tool?

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Translate

Community Expert

Community Expert

Have you tried pausing it and restarting it?

Is there enough free hard drive space on your system drive and export drive?

Translate

Stilts_83Author

Participant

Yes I've tried that and reinstalling the app, previous version of the app,
clearing cache. Have plenty of memory and room.

Translate