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fio_albano
Participating Frequently
April 10, 2023

Media Encoder indicates error after exporting some videos.

  • April 10, 2023
  • 11 replies
  • 260 views

Hello!

 

This happened to me with different versions, but I am currently using version 23.2.1, in Windows 10. I always use Adobe Media Encoder with Adobe After Effects. After rendering some videos, the program shows an error and I have to restart the computer to continue rendering (and then the same thing happens, it exports some videos and it shows an error again).

 

The error says:

Export error
Error compiling the movie.

Processing error

The processing returned an error.


It's very annoying, can someone help me to solve it? Thank you.

11 replies

fio_albano
Participating Frequently
April 28, 2023

Yes, i would! Please send me the instructions. Thanks!

Adobe Employee
April 27, 2023

Hmm, we would need to look in to the specific project to find out more.

fio_albano, would you be able to share the project? I can send you a private message with instructions in this forum.

fio_albano
Participating Frequently
April 26, 2023

Yes, but it's in spanish...

------------------------------------------------------------
- Tiempo de codificación: 00:04:54
04/26/2023 04:36:21 PM : Error de codificación
------------------------------------------------------------
Error de exportación
Error al compilar la película.

Error de procesamiento

El procesamiento ha devuelto un error.

Escribiendo con el exportador: H.264
Escribiendo en el archivo: D:\Fiorina\02_FREELANCE_DANIEL\PTM\2023\20230420_Calendario - Mayo\00_renders\PROFIT\ajustes_01\PTM_PROFIT_rodillera voley_1080x1080.mp4
Escribiendo tipo de archivo: H264
Alrededor del código de tiempo: 00:00:10:20 - 00:00:12:02
Procesando durante el desplazamiento: 10,800 segundos
Componente: H.264 del tipo Exportador
Selector: 9
Código de error: -1

------------------------------------------------------------

 

Adobe Employee
April 20, 2023

Can you copypaste the full encoding log that is produced by the job?

fio_albano
Participating Frequently
April 18, 2023
I work with Windows 10 (64 bits).



Processor: AMD Ryzen 7 3800X 8-Core Processor 3.89 GHz

RAM: 32 GB

GPU: NVIDIA geforce rtx 2060

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fio_albano
Participating Frequently
April 13, 2023

I work with Windows 10 (64 bits). 

 

Processor: AMD Ryzen 7 3800X 8-Core Processor 3.89 GHz

RAM: 32 GB

GPU: NVIDIA geforce rtx 2060

Adobe Employee
April 13, 2023

What hardware are you using? Which GPU? Which OS?

fio_albano
Participating Frequently
April 12, 2023

Hi! I followed your advice but the problem persists...

 

I add one more detail about what happens:

 

When I render simple videos, it allows me to render more amount of videos (although at some point it gives me an error and I have to restart the computer).

But when I render more complex videos (with effects or motion blur, for example) it becomes more difficult, and easily indicates the error. So, I have to render them in Premiere Pro (no problem here)

 

When the program indicates error, the whole computer slows down... Is it possible that it is a problem of RAM, hardware, something like that?

 

Thanks a lot for your patience!

Adobe Employee
April 11, 2023

AME & AfterEffects versions should match to avoid communication issues.

fio_albano
Participating Frequently
April 11, 2023

I'm using After Effects 23.3.0