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October 25, 2023

Media Encoder no longer working with After Effects

  • October 25, 2023
  • 12 replies
  • 1397 views

I do a lot of video editing/creation in After Effects and then I export to Media Encoder to render. For the last few months (I'm presuming after an update) I can no longer send files to media encoder!

I've tried sending to the Render Queue and then the AME and also direct from AE (file > export > media encoder). 99% of the time Media Encoder opens up but nothing appears in the queue. On the rare occassion it does make it to the render queue in AME I can't actually render it... It says that it can't connect to the dynamic server. 

I've uninstalled both pieces of software and reinstalled but that didn't help...

I'm using macOS Ventura Version 13.5.2
After Effects Version 24.0.1 (Build 2)
Media Encoder Version 24.0 (Build 54)

Thanks

12 replies

Adobe Employee
November 2, 2023

Can you please try the following:

  1. Make sure that versions of all apps match (required for DynamicLinkManager to work correctly).
  2. Verify your own AntiVirus / GateKepper setup. If applicable, deactivate temporarily to verify.
  3. Quit all DVA apps.
  4. Use Activity Monitor / Task Manager to kill DynamicLinkManager if it still runs. (On Windows, you need to open the Details tab to see dynamiclingmanager.exe in TaskManager.)
  5. Launch AME first.
  6. Open & export the project again.


Please let me know if this workaround works for you.

Known Participant
October 30, 2023

Same issue, trying to render a batch of exports via AE and nothing shows up in ME when export to media encoder selected. Opening the project in ME, states file cannot be opened when clicking on compositions.

 

Was working fine in last version.

 

Caches cleared, uninstall/reinstall, no luck