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Participant
May 13, 2024

Media Encoder only renders 1 frame from Premiere Pro

  • May 13, 2024
  • 1 reply
  • 92 views

I had this issue in previous version:
When I export from Premiere Pro to Media Encoder to render or if I try to create proxies, AME only renders 1 frame and all i get is a still image for the duration of the original video sequence...

I deactivated Dynamic Link which solved my problem...

 

Now after the last update I have the same issue, but not from the beginning:
Started to create 15 proxies in a queue... everything fine...
Then i startet another 4... fist was fine, 3 others again just 1 frame... all 4 was 1 queue!

I tried a proxy that already worked... it didn't work again.... doesn't matter what I want to render, I just get 1 or 2 frames an then just this one image for the duration of the video!

 

I tried to deactivate DynmicLink again ("native import") but for what ever reason it doesn't solve my problem anymore!

 

Can anyone help please? really urgent and I have no idea what to try...
If I render with Premiere Pro everything is fine, but AME just gives me a video with the correct length but all frames are just the first frame like a standstill!

And it stopped working in the middle of a queue which is extremely strange to me!

1 reply

Adobe Employee
May 14, 2024

I am very sorry for your issues. What are your specs (OS, CPU, GPU, memory)?

Did you try to delete the render cache?

Here are a couple of standard things we always ask users reporting DynamicLink issues:

  1. Make sure that versions of all apps match (required for DynamicLinkManager to work correctly).
  2. Verify your own AntiVirus / GateKepper setup. If applicable, deactivate temporarily to verify. On Windows, turn off the Windows Firewall.
  3. Quit all DVA apps.
  4. Use Activity Monitor / Task Manager to kill DynamicLinkManager if it still runs. (Open the Details tab on Windows to see dynamiclingmanager.exe in TaskManager.)
  5. Launch AME first.
  6. Open & export the project again.


Please let me know if any of this works for you.