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Participant
June 1, 2023

Media Encoder Renders .Mov format as 360/VR Video

  • June 1, 2023
  • 2 replies
  • 122 views

Hi, I've been rendering my heavy files as .mov from AE and then render it again as h264 .mp4 to save time.
ME versions 23.2, 23.2.1, 23.3 and 23.4 have been rendering those videos as 360 and/or VR videos. Even tho my compositions have nothing to do with anything VR and my render settings suggest nothing similiar to a VR or 360 video, ME have been rendering them this way. Videos render correctly when I export them using AE. Problem only occurs when I export .MOV file from AE and Re-Render it in ME. This problem only visible when UA team tries to upload them to Ad managers and when you play the video with VLC player. I'm using an 2021 MB Pro with M1 max silicon. All of my adobe apps are up-to-date. I am expecting a fix for this problem. Everytime when there's a new update for ME, there's a new bug or glitch. That's not how updates supposed to work.

2 replies

mk1231Author
Participant
June 1, 2023

First of all, thank you for replying, but I know how to create VR videos. I am reporting a bug. Not starting a discussion on how to solve the issue myself.

Warren Heaton
Community Expert
Community Expert
June 1, 2023

After choosing your Preset in Media Encoder, click the preset name to open the Export Settings.  View the Video tab and scroll down to the last option:  Video is VR.   If this is checked, you'll need to choose a different preset or create a custom one where it is not checked.