Skip to main content
Participant
December 1, 2023

Metadata Button Not Working

  • December 1, 2023
  • 3 replies
  • 126 views

Hello, I'm attempting to use AME to re-encode some files. When I click on the 'Metadata' button to open up the menu, nothing happens. I've tried re-installing and shutting down my system but nothing.

(I need to open Metadata in order to make sure it's not exported with file)

 

I had a buddy test out the same files on his system and the 'Metadata' button worked fine.

 

macOS, M1 MAX, Ventura 13.6

 

Any help would be appreciated!

Brandon

3 replies

EckiAME
Community Manager
Community Manager
December 5, 2023

I was not able to repro your issue. Can you try another source to see if this is a general issue or specific to this file?

bmwatts81Author
Participant
December 4, 2023

The latest version, 24.0.3

I've attached a screenshot. When I click on the 'Metadata' button, the hourglass comes up then goes away, then nothing happens.

Thank you.

EckiAME
Community Manager
Community Manager
December 4, 2023

Which AME version are you talking about?