Movie exports as black video

Which Nvidia Driver do you use? Did you try if that also happens in softwware only mode? Is direct export also showing black videos?

I am also dealing with this issue. I have the same exact issues as the original poster but I am working on a new iMac. Would be nice to see a real solve on this from the @eckiAMETeam @jstrawn adobe teams. This is a critical issue in professional settings. 

reinstalling ME has seemed to solve the issue... for now. Will observe the behaviour and write if anything changed. 

Hi, I am having the same issue as of the current Update Premiere (23.5.0), ME (23.5). As opposed to Atticus I render a lot of short videos per day and have a large sample pool of when it works and when it doesnt. Randomly when I put video to the cue from Premiere to Media Encoder, it will render a black video with sound. 

Sometimes I can manipulate ME to rendering the video by clicking on the blue link under the "preset" column, where it opens the dynamic link window. When I press Ok in there it will render the video, if I dont go through the process it will be black. SOMETIMES. 

What also helped for SOME videos is going into settings and unchecking the "General > Import sequences natively" Box. That worked for around 10 videos and then it was back to exporting black videos. 

I have tried switching from H.264 to H.265, and that helped for like 5-10 videos until ME went back to rendering black videos. 

For now I am back to exporting videos manually through Premiere, but that is really not ideal. I would be thankfull for any help on solving this issue!

I have tried all render modes, software only etc. 

thanks. 

OK. tried those.  It looks like software encoding makes no difference.  But turning "Import sequences natively" OFF fixes the problem -- although an encode is VERY slow then.

Here are the detailed tests I tried.  First some SW/HW tests using my existing settings:

• PP: Hardware encoding; ME: CUDA; Result: Black
• PP: Software encoding; ME: Software only; Result: Black (verified)
• PP: Software encoding; direct export; Result: Good (verified)
• PP: Hardware encoding; direct export; Result: Good (verified)

Then, in ME, "Import sequences natively" was ON -- turned it OFF

• PP: Hardware encoding; ME: CUDA; Result: Good (verified) but SLOW!

Normally in ME I can see that it's producing black video because the little preview is black.  "Verified" means I let it run all the way and confirmed that the output file really is black.

In the tests I just did, the output file was 5.5GB, regardless of whether it was black or not.  This is wierd; previously the black video case produced a smaller file.  I don't understand that.

Thanks for your continued investigation.

Sorry for your issues. Can you try toggle "Import sequences natively"? Can you also try software only mode?

This is just about trying to narrow down your issue.

Thank you.  I'd be happy to do any more experiments you can suggest, get log files, etc.

@Atticus Lake Thank you for trying it some more and for that additional information. We definitely don't want export to fail by any method, so I've moved this report to the Media Encoder bugs forum.

Ah, it seems I was wrong about that -- direct export apparently does work.  It's only the Media Encoder route that produced black video.

Media Encoder is what I virtually always use.  I know I tested direct export, but I must have got the results mixed up.

Anyhow, direct export seems OK, so I guess I at least have a workaround.  But I hope ME gets fixed, becuase this is still a big pain.

BTW I tried this in another, completely unconnected project, only about 19 minutes long, but UHD.  I got the same results -- with direct export it's fine, but with Media Encoder I only get black video.  Audio OK, but nothing on the video.  (Also the file is way smaller.)  Again, this is after un-installing and re-installing PP, AE and ME.

Sorry for the bad info.

Yes -- I usually use ME.  But I tried it both ways,