My media encoder crashes when staring up.

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I'm using Media encoder for 3 years. I cannot startup anymore. I always get this message. I tries deleting it. Reinstall. Older versions. Nothing works.

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E

eckiAMETeam

Adobe Employee

I am glad it works for you again.

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Peru Bob

Community Expert

Thanks for the update.

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J

JarridStabelAuthor

Participating Frequently

Guys the problem is fixed. I logged myself out of all adobe cloud programs. When I tried to open Media encoder a popup came up to login after the logout and I just needed to login again and it was fixed.

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J

JarridStabelAuthor

Participating Frequently

@eckiAMETeam No I changed nothing. I saw In other communitys it can be something in cache. But can't find a cache folder for AME. I deleted everything with appcleaner and installed two previous versions (25 & 24.6.4) and still got the same popup

@Peru Bob 25.1 Macos Sequoia

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Peru Bob

Community Expert

What version of AME?

What operating system?

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E

eckiAMETeam

Adobe Employee

Did you change anything in your system setup? Installed/updated security software? Drivers?

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