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A
Ajed
Inspiring
October 17, 2024

Premiere & AME - Appears to crash (task mgr reports unresponsive) + no AME preview

  • October 17, 2024
  • 3 replies
  • 454 views

Well, I updated to v25 and now none of our mogrts work when exporting.

From Premiere or AME, it seems to hit the graphics file and stops and becomes non-responsive.  No preview displays.  Software only has same issue.  Delete the mogrt and export works fine.  This worked perfectly fine before the update.

Absolutely no clue why this failing now.  

 

cleared caches, reinstalled, etc.  Restored system and tried again, same issue. 

 

As an added bonus, when I went to reopen a project after restoring the system, it failed because v25 saved it and all the autosaves under v25.  Now I have to rebuild the project with hours of work invested.  Joy. 

 

 

W10x64, 14900k, 3080ti, 96gbRam, Gen4M.2 drives throughout.  

    3 replies

    A
    AjedAuthor
    Inspiring
    October 17, 2024

    So I gave it one more try and discovered if i let it run, despite becoming "unresponsive" in task manager, it does complete.   The thing that threw me off is it doesn't have a preview in the AME window either.  So it appears to crash, but is actually working so far if i let it run.  About the same time to encode.  So it's good it sort of works, but combined with the captions bug (doesn't burn in if it's not the first in que, another post) means I have to wait for full encoding before checking to see if everything is good.  

     

    Seems like the bugs I get are somewhat rare unfortunately but wanted to post this for anyone else having same issue.

      A
      AjedAuthor
      Inspiring
      October 17, 2024

      I created a new project, tested a few mogrts. It fails on most, but not on a lower third custom mogrt.  The other mogrts that failed don't use AE and are 2-3 gb because of it.  The mogrts are all less than three months old.

      R Neil Haugen
      R Neil Haugen
      Legend
      October 17, 2024

      Ouch!

       

      I've not had this, though I've only done a bit of graphics work in 25.x release yet. I'm still testing things before upgrading my Production that all my actual work is in.

       

      But I'll be doing more graphics tomorrow. If I hit this, I'll add a comment to this.

      Everyone's mileage always varies ...
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