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adrianstiegler
Participant
Nov 19, 2025 2:02 AM UTC
Open for Voting

Queue window not showing up in Adobe Media Encoder 25.6 workspace

This seems to be a bug in the latest version of Media Encoder (25.6) No matter what I do, whether it's deleting the preferences folder(s) or reverting the workspace and even try and toggle it with the keyboard shortcut Ctrl-1, the Queue window will not show up. I rolled back to base version 25 and the Queue window has returned, so this is particularly odd. Think it's a bug.

 

 

 

    3 replies

    ChWard
    Community Manager
    ChWardCommunity Manager
    Community Manager
    Nov 21, 2025 8:52 AM UTC

    You can hold the shift key mofifier and then either click on the AME icon in the taskbar, the .exe or click open in the CCD app. I just tested on my Win11 machine and it works. I will ask for someone to double check on Win10 though.

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    adrianstieglerAuthor
    Participant
    Nov 21, 2025 3:04 AM UTC

    That looks like a really useful options menu. I actually saw some information on this earlier, but was unable to get this menu to launch. I'm running Window 10. Do I hold shift when I click the shortcut in the start menu, or while in Creative Cloud launcher itself? Shift didnt seem to work for either. which is why I ask!

     

    Thanks for the reply.

     

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    ChWard
    Community Manager
    ChWardCommunity Manager
    Community Manager
    Nov 19, 2025 3:00 PM UTC

    Hmm that's strange. Could you launch the app while holding the shift key? You can then reset app preferences. cache, etc. Wonder if the panel shows up then.

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