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Luis Azcona
Inspiring
Nov 8, 2023 7:08 PM UTC
Open for Voting

Saved Presets Keep Duplicating! -

Either I'm missing something or AME is just super messed up lately. I have a different thread about how I can't automatically use "Entire Sequence" as a source range when I use a shortcut to send a sequence from Premiere to AME, and now this!

I just wanted to save a new preset, but it keeps on duplicating my old ones, and when I delete the copies, the remaining preset ERRORS when I use it.

Bro, AME is very frustrating since the past 2 updates!

5 replies

Adobe Employee
Nov 15, 2023 12:01 PM UTC

Or OneNote. It is totally possible that you User/Documents/Adobe/Adobe Media Encoder … is managed/touched by another software that might interfere.

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Luis Azcona
Inspiring
Nov 15, 2023 11:48 AM UTC

I am not sure, do you suspect that this might be the issue? I will check it out.

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Adobe Employee
Nov 13, 2023 1:07 PM UTC

I am very sorry for your issues.

 

I just verified and created a new Export Preset in the latest official release Adobe Media Encoder 24.0.3.2 on macOS 14 (M1 MacBook Pro 16", 2021). I was not able to reproduce your issue. Do you have any Cloud Syncing turned on?

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Luis Azcona
Inspiring
Nov 9, 2023 7:33 PM UTC

I'm on Macbook M1, Ventura 13.3.1(a), and yes, my AME is 24.0.2
Bro please help. Days are less pleasant when workflow is clogged.

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Adobe Employee
Nov 9, 2023 3:07 PM UTC

I am very sorry for your issues. Which OS are you on? Is this AME 24.0.2?

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