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Unstable Focus
Inspiring
Jun 28, 2023 11:26 AM UTC
Open for Voting

Slice from left of video frame appearing on the right

Hi

When I export my AE project using media encoder, this is what happens (part of the pedestal from the left side is on the right). I've tried several formats and they are all the same.

 

 

 

5 replies

Adobe Employee
eckiAMETeam
Adobe Employee
Jul 3, 2023 3:11 PM UTC

Unfortunately, this is a known bug. We are working on it. Sorry for the inconveniences.

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Nathaniel5E58
Participant
Jul 2, 2023 2:44 PM UTC

Please check Character Animator as well. All of my Adobe software are up to date. AME 23.5, Pr 23.5, AE 23.5, ChA 23.1?  I'm looking into why this version is different since it says up to date and everything else has the same version number. If there is a higher rev, the creative cloude app doesn't say there is one.

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Adobe Employee
eckiAMETeam
Adobe Employee
Jun 30, 2023 9:23 AM UTC

Everybody, please make sure that your versions of AME and After Effects do match! This should fix the issue for now.

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Aylen26803201p2gi
Participant
Jun 29, 2023 6:19 PM UTC

I have the same problem, were you able to fix it?

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    Adobe Employee
    eckiAMETeam
    Adobe Employee
    Jun 28, 2023 4:57 PM UTC

    Seems to be a DynamicLink issue with block sizes. Our team is investigating. So sorry for your inconvenciences.

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