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Participant
August 24, 2023
Open for Voting

Timecode not detected on mp4 files

On most recent updates, timecode has not been detected in the MP4 file when converting from the MXF master file

 

Normally I would provide the client a clean and TC version of the file. I would first use the master MXF to make a clean MP4 file then from the MP4 file, make a TC MP4 version. But the timecode is not present on the MP4 clean file. It used to work 4-5 months ago, but not now.

 

Can somoene help?

 

1 reply

Participant
November 20, 2023

I've been having a similar issue for a few months now, even with the 2024 version of the software. I didn't have this problem with the previous versions. In Media Encoder, I convert the original camera take into an MP4 h264 file, but when I reach the end of the project and try to relink the original file, I encounter a timecode error. Everything goes out of sync because the timecode is reset to zero. This also causes issues when I need to open the project in another program to finalize the color grading.

Note, I am not resetting the start timecode when I set it to convert. I follow the same procedures that worked before, but now this problem arises. When I convert to MOV, the timecode remains correct in the original file. The issue seems to be with the MP4 H264.

Looking forward to a solution. Thank you.

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