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Frayed Mou5e 23
Participant
August 24, 2023

Timecode not detected on mp4 files

  • August 24, 2023
  • 1 reply
  • 25 views

On most recent updates, timecode has not been detected in the MP4 file when converting from the MXF master file

 

Normally I would provide the client a clean and TC version of the file. I would first use the master MXF to make a clean MP4 file then from the MP4 file, make a TC MP4 version. But the timecode is not present on the MP4 clean file. It used to work 4-5 months ago, but not now.

 

Can somoene help?

 

1 reply

A
Antonio C C L25356349at4t
Participant
November 20, 2023

I've been having a similar issue for a few months now, even with the 2024 version of the software. I didn't have this problem with the previous versions. In Media Encoder, I convert the original camera take into an MP4 h264 file, but when I reach the end of the project and try to relink the original file, I encounter a timecode error. Everything goes out of sync because the timecode is reset to zero. This also causes issues when I need to open the project in another program to finalize the color grading.

Note, I am not resetting the start timecode when I set it to convert. I follow the same procedures that worked before, but now this problem arises. When I convert to MOV, the timecode remains correct in the original file. The issue seems to be with the MP4 H264.

Looking forward to a solution. Thank you.

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