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Fearless_Wildflower4029
Participant
April 30, 2025

Transcode to Destination Fail

  • April 30, 2025
  • 4 replies
  • 147 views

Encoder updated last night I believe and all my presets were wiped. Now when I use ingest it will not encode to a destination even just my desktop. Log says "Cannot find location" Attached images.

4 replies

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Fearless_Wildflower4029Author
Participant
April 30, 2025

I will try the BETA, I was using V 25.2

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Fearless_Wildflower4029Author
Participant
April 30, 2025

Yes, the previous was selected and was still wiped for some reason. I did have an export backup that was saved from sharing ingest/codec settings with team members, when I imported they didn't work, I did end up rebuilding them, thinking that was the issue, and still having the same error.

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Community Manager
Sven SCommunity Manager
Community Manager
April 30, 2025

Please can you test with the latest AME Beta? The path issue should be fixed.

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Christopher26658277jkqi
Participant
April 30, 2025

Do you know to which version you updated AME to? So if it automatically updated, it means you have enable Auto Update in the Creative Cloud Desktop App. Did you check the in the advanced settings if import presets from previous versions is checked? 

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