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Ankit.Sharma
Participant
Oct 5, 2023 12:12 PM UTC
Open for Voting

Video content is mirroring in media encoder render.

Hi,

 

I am rendering the AE comp through the media encoder. A small part of the video from left side is appearing at the right side of video. While, the content is fine in AE source. It looks like it is mirroring in the form of a strip. Do anybody know about this issue? Please help me out of this error.

    2 replies

    Adobe Employee
    eckiAMETeam
    Adobe Employee
    Oct 6, 2023 2:18 PM UTC

    This is a known issue. Please update all apps involved to the same version.

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    ChWard
    Community Manager
    ChWardCommunity Manager
    Community Manager
    Oct 5, 2023 12:40 PM UTC

    Hey Ankit,

    I have a couple of questions I would like to ask you. 

    • Is the issue reproducable?
    • If it is reproducable, would it be possible to get a sample project that reproes the issue?
    • The issue doesn't appear when rendering straight out of After Effects?
    • What is the version used? Does it appear in latest beta builds as well?
    • What is the preset being used?
    • What is the Hardware being used?

    These infos would be super helpful for us to debug.

     

    Thanks!

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