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M
MisterAdvent
Inspiring
February 28, 2022

AME reporting missing files that aren't missing

  • February 28, 2022
  • 2 replies
  • 353 views

Steps to reproduce:
    1. ...Export project from Premier 

 

Result: ...AME reports WARNING and lists two files that are missing.  Go to Premier and they're there. Check on  File Explorer and they play OK.  If exported the two files show with the "missing asset" warning graphic.


Expected: ...AME to not throw warnings

 

Workaround: Export directly from Premier. It works.

 


 
System info
    Application: Adobe Media Encoder (Beta) v22.3.0.30
    OS: Windows v10.0.22000, RAM: 63.80 GB GB, CPUs (logical): 16

2 replies

T
tomas.blaha
Known Participant
May 3, 2022

So...i tried last thing....After reinstal AME, I synchronised a settings inside AME from Adobe Cloud and now...everything works fine...also Frame.io review.

T
tomas.blaha
Known Participant
May 3, 2022

I have the same problem...When i export directly from premiere, everything is OK. When i export through AME, still warnings, that files are missing. Also final export has a screen with missing media...I tried a new function upload directly to Frame.io. This works only through the AME and same result. I uninstalled AME and installed again...same problem...

Could you help me somebody from Adobe?

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