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Known Participant
August 23, 2024

#nbsp on burn-ins coming from Premiere

  • August 23, 2024
  • 21 replies
  • 1419 views

Steps to reproduce:
    1. Apply Metadata burn-in in Premiere
    2. Send sequence to MediaEncoder

    3. Preview the preset in Premiere 
Result: Timecode burn-ins have #nbsp at the head, but this does not appear in Premiere.
Expected: See the burn-ins as they exist in Premiere.

 

 


System info
    Application: Adobe Media Encoder (Beta) v24.6.0.8
    OS: macOS v14.6.0, RAM: 64.00 GB GB, CPUs (logical): 24

21 replies

EckiAME
Community Manager
Community Manager
September 12, 2024

Beta versions are now at 25.0. Would you be able to test on this version?

Participant
September 12, 2024

Hi @a_leven , I am on the same version here and am experiencing the same issue.  The burn-ins look as expected in PR, but the output file includes '#nbsp' header.  Please advise.

a_levenAuthor
Known Participant
September 12, 2024

Can you please try using MediaEncoder 24.6 Beta?  That is what I am using when I see this error.  Also, to be clear, I am working within an Production with shared projects.  All users are on the same version of Premiere and MediaEncoder and all users are seeing this same issue.

EckiAME
Community Manager
Community Manager
September 12, 2024

Thanks for your project file. I was not able to repro your issue on macOS 14.6.1 (MacBook Pro 16", 2021, M1 Max) using Adobe Premiere Pro (Beta) 25.1.0.10 and Adobe Media Encoder (Beta) 25.1.0.9. I opened your project in PPro and sent it over to AME. The result shows offline media and metadata text but now " ".

a_levenAuthor
Known Participant
September 10, 2024

Please check your inbox and try again.

 

Thank you!

EckiAME
Community Manager
Community Manager
September 10, 2024

I am not able to access your files. Please review your private messages inbox.

a_levenAuthor
Known Participant
September 9, 2024

Following up on this.  I sent you a sequence for testing in a DM.  Please let me know if you have been able to troubleshoot,

a_levenAuthor
Known Participant
August 28, 2024

I messaged you, please let me know how I can send a PrP file.

EckiAME
Community Manager
Community Manager
August 28, 2024

Can you share a minimum repro project so we can look into the issue? I can private message you the instructions in this forum.

a_levenAuthor
Known Participant
August 28, 2024

It is tied to a clip in the audio tracks.  If I remove all audio tracks this issues goes away.  When I remove each track one at a time I am able to identify the track with the trouble clips, but it appears to be a combination of clips and not just one single clip in the timeline.

 

Either way, these burn-ins are looking at clips on the video tracks, not sure why audio tracks are causing the issue.