Skip to main content
J
jeremycorbett
Participant
March 27, 2026

26.0.0.56 Regularly Corrupting Audio Files on Save

  • March 27, 2026
  • 1 reply
  • 25 views

I’m regularly getting an issue where there are errors on processing or saving in the latest version of Adobe Audition which corrupts the audio file itself, leading it to only showing silence.

For example, I had 20 short audio files I just ran a volume normalisation process on, I got an error during the process, saved the files, then reopened them to discover all were now silent. 

This is REALLY bad. It’s one thing for bugs to happen, but when they actually destroy the audio file being worked on at the same time, that is seriously bad news. I am very fortunate that my pipeline has constant backups at every stage of the process.

    1 reply

    SteveG_AudioMasters_
    Community Expert
    SteveG_AudioMasters_Community Expert
    Community Expert
    March 27, 2026

    Could you provide a little more information? In Edit>Preferences>Data, what is the maximum concurrent number of processes set to? And also, how is your temp file location configured? I’m asking, as processes like normalisation need to use the temp file system, and we’ve had a few instances where the real issue has turned up to be due to access conflicts to the file location. In an ideal situation, the temp file is located somewhere where there can’t be a confilict - on a separate fast drive. Using USB external SSD drives has always worked well. Also, are the files you are working on saved on a local disk?

     

    Normally if there’s a bug like this, there would be several complaints about it, and at the moment yours is the only one… at the moment there are several complaints about freezing issues, but even those don’t all correlate. Don’t get me wrong - I’m not saying that there can’t be a fault - just that there are a few things that need to be eliminated to enable the actual issue to be located.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices