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Participating Frequently
August 28, 2023

Adobe Audition v23.6.0.61 Export Error in Windows 11

  • August 28, 2023
  • 5 replies
  • 891 views

After exporting a multitrack session into an mp3 file, in Windows 11, this error appears:

"The destination may be full or no longer available."

I tried this on several computers running Windows 11, and every time this error appears.

5 replies

Known Participant
August 28, 2023

Gonna have to use the last version before the update. Same happened to me n I had to get the version I had before the update

Adobe Employee
August 28, 2023

Thank you Zakarya. This is really helpful.

Participating Frequently
August 28, 2023

My session specification: Sample Rate: 44100 - Bit Depth: 24 - Stereo Mix

Export specification. .Mp3 - 192k - Sample Rate: 44100 - Bit Depth: 16

All files in my session are: .Wav -  Stereo - Sample Rate: 44100 - Bit Depth: 24

Participating Frequently
August 28, 2023

Thanks for your concern. 

Unfortunately, due to the file protection protocol in our organization, I cannot upload my session files.

But, I can explain in more detail for you:

Suppose you have a multitrack session with four track lines and each line has a stereo file with 2 or 3 active plugins; All plugins are Adobe built-in;

This session is about 10 minutes long; Without any automation;

Today I updated my Adobe Audition to v23.6.1.3;

After this update, the error for exporting the session to a .wav file is resolved, but exporting to a .Mp3 file remains.

 

Adobe Employee
August 28, 2023

Thank you @Zakarya Moosavi for reporting the bug. Several other users have also reported the same issue. We are investigating, unfortunately we could not yet repro the problem at our end.

Can you please give little bit more details about the source - so that we can isolate the bug and fix it? If possible, please upload a sample session with a sample source file @audbugs@adobe.com .You can also upload the contents to any shared location and send us the download link. Thank you in advance.