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Akshay30014633pt4n
Inspiring
August 11, 2023
Open for Voting

Audition (23.6) throws "Error with file:''." on Multitrack Export.

As noted, I get a pop up window (screenshot below) after updating Audition to the latest version (23.6.0.61) on Windows 10 22H2, whenever I use Multitrack > Mixdown Session to New File (either Entire Session or Time Selection causes the problem).

The files used in the multitrack then appear as if they are being worked on, and the waiting symbol appears indefinitely stuck at 100%. The files are unable to be closed or edited in Timeline view, I have to quit the app fully. So far it appears as if the files are rendering correctly before throwing the error. 

I have not encountered a data loss issue yet, but this is still a concerning bug.

 

    5 replies

    Adobe Employee
    SankarDeySarkar
    Adobe Employee
    August 25, 2023

    Thank you all for reporting this bug. Today we have released a patch(23.6.1) containing the fix for this problem. Please update your Audition(In case update is not showing up, try Creative Cloud->Help->Check for updates). 

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    some radio guy
    Participant
    August 17, 2023

    is there any update to this?

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    eduaurrai
    eduaurrai
    Participant
    August 11, 2023

    I have this same problem here. Following the thread waiting for a solution.

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    Adobe Employee
    SankarDeySarkar
    Adobe Employee
    August 11, 2023

    @Akshay30014633pt4n We have reproed the problem and working on a fix.
    Current workaround - keep the metadata panel closed(Window->Metadata).

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    Akshay30014633pt4nAuthor
    Inspiring
    August 11, 2023

    The images didn't upload in the editor so I guess I'll add them here. Even the adobe forum software is buggy....

     

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