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Known Participant
June 21, 2023

Crashes after adjusting the effects

  • June 21, 2023
  • 6 replies
  • 290 views

Hello,

 After changing the effects and presets to an audio file, Adobe Audition (2023) crashes and a bug error comes up:

 

/Users/nicoletriscari/Library/Preferences/Adobe/Audition/23.0/82a8c386-b9f7-454e-ab78-ac0b87d2d155/~Fear of the Lord_AutoSaved.sesx
Warning: 3 of the 3 clips have no file asset: MJ and Nicole, Intro_1, 48K_515294734.

 

 

This has happened 3 times within the last day. Can someone please help? I am on a Macbook Pro. Processor: 

1.4 GHz Quad-Core Intel Core i5

 

In addition, I have lost the original .sesx file, and the updated version - once I log back in - will not let me review history and go back to previous edits. 

 

Thank you,

 Nicole

6 replies

Known Participant
June 24, 2023

Yeah, I already had the problem of losing everything but the original file.  It sounds like the computer itself had some sort of breakdown though. But thank you for the recommendations!

SteveG_AudioMasters_
Community Expert
Community Expert
June 23, 2023

Your problem here starts where the tick number jumps massively. It does this because it can't complete the task it's trying to carry out - often because a .dll (dynamic link library) has failed to initialise correctly. I've seen this error cited as a reason for an inability to read configuration files, and if it's the same with your installation then starting over with a clean set may fix the issue. You can do this easily by starting Audition with the Shift key held down, but I should warn you that this will delete anything you set up specially - you'll be back to the installation vanilla set.

 

If that doesn't work, and your problems persist, then the only option you will have is a complete re-installation. There is a tool available from Adobe called the CCcleaner app that will do a better job than a simple uninstall. It's relatively easy to use, and you will find instructions and a link to it here. 

 

I have to say though that your system doesn't sound exactly stable. Generally when things like this happen, something has gone wrong under the hood...

Known Participant
June 23, 2023

Log file created: Fri Jun 23 00:34:11 2023
-------------------------------------------
Ticks = 4 <1520475> <AuLog.Startup> <5> Begin startup sequence
Ticks = 260 <1520475> <AuLog.Startup> <5> Initializing XML Loader
Ticks = 283 <1520475> <AuLog.Startup> <5> Initializing Application Settings
Ticks = 516 <1520475> <AuLog.Startup> <5> Application: Audition
Ticks = 517 <1520475> <AuLog.Startup> <5> Version: 23.5.0
Ticks = 517 <1520475> <AuLog.Startup> <5> Build: 48
Ticks = 553 <1520475> <AuLog.Startup> <5> AuUI initialization sequence started...
Ticks = 554 <1520475> <AuLog.Startup> <5> Initializing Crash Recovery
Ticks = 593 <1520475> <AuLog.Startup> <5> Initializing dvaaudiodsp
Ticks = 609 <1520475> <AuLog.Startup> <5> Initializing AuMediaCoreSupport
Ticks = 624 <1520475> <AuLog.Initializer> <5> Initialized dvacore::locale
Ticks = 624 <1520475> <AuLog.Initializer> <5> Initialized dvacore::string::spellcheck
Ticks = 624 <1520475> <AuLog.Initializer> <5> Initialized dvacore::debug
Ticks = 624 <1520475> <AuLog.Initializer> <5> Initialized dvacore::debug::CreateSpindump
Ticks = 624 <1520475> <AuLog.Initializer> <5> Initialized dvacore::commands::debug
Ticks = 625 <1520475> <AuLog.Initializer> <5> Initialized dvascripting::threads
Ticks = 639 <1520475> <AuLog.Initializer> <5> Initialized dvascriptingES
Ticks = 639 <1520475> <AuLog.Startup> <5> Initializing AMIO Host
Ticks = 644 <1520475> <AuLog.Initializer> <5> Initialized AmioInfoCache
Ticks = 644 <1520475> <AuLog.Initializer> <5> Initialized AuCore
Ticks = 644 <1520475> <AuLog.Initializer> <5> Initialized AuMediaCoreSupport::Initialize
Ticks = 645 <1520475> <AuLog.Initializer> <5> Initialized AuMediaCoreSupport::ASLFoundation
Ticks = 739 <1520744> <DynamicLink> <5> Increase wait time to 2
Ticks = 741 <1520475> <AuLog.Initializer> <5> Initialized Backend
Ticks = 756 <1520475> <AuLog.Initializer> <5> Initialized AuMediaCoreSupport::Backend
Ticks = 772 <1520475> <AuLog.Initializer> <5> Initialized AuMediaCoreSupport::DisplaySurface
Ticks = 774 <1520475> <AuLog.Initializer> <5> Initialized AuMediaCoreSupport::RegistrationServer
Ticks = 1018 <1520475> <AuLog.Initializer> <5> Initialized AuMediaCoreSupport::MediaLayer
Ticks = 1018 <1520475> <AuLog.Initializer> <5> Initialized AuMediaCoreSupport::Initialized
Ticks = 1034 <1520475> <AuLog.Initializer> <5> Initialized AmioHost
Ticks = 1035 <1520475> <AuLog.Startup> <5> Initializing dvascripting
Ticks = 1036 <1520475> <AuLog.Initializer> <5> Initialized dvascripting
Ticks = 1036 <1520475> <AuLog.Initializer> <5> Initialized dvamediatypes
Ticks = 1036 <1520475> <AuLog.Initializer> <5> Initialized dvatransport::SocketTransport
Ticks = 1036 <1520475> <AuLog.Initializer> <5> Initialized dvanet
Ticks = 1036 <1520475> <AuLog.Initializer> <5> Initialized dvaappsupport::commandline
Ticks = 1036 <1520475> <AuLog.Initializer> <5> Initialized dvaappsupport::commandline::commandlinerunner
Ticks = 1036 <1520475> <AuLog.Initializer> <5> Initialized dvaappsupport::cloudservice::IMSAuthTokenCache
Ticks = 1036 <1520475> <AuLog.Initializer> <5> Initialized dvaappsupport::commands
Ticks = 1036 <1520475> <AuLog.Initializer> <5> Initialized dvaappsupport::analytics::sdmadvancedanalyticslibraryapi
Ticks = 1036 <1520475> <AuLog.Initializer> <5> Initialized dvaappsupport::feature
Ticks = 1036 <1520475> <AuLog.Initializer> <5> Initialized dvaappsupport::pankosdmlogger
Ticks = 1036 <1520475> <AuLog.Initializer> <5> Initialized dvaappsupport::analytics::distributionsampler
Ticks = 1036 <1520475> <AuLog.Initializer> <5> Initialized dvaappsupport::analytics::ActivityObserver
Ticks = 1037 <1520475> <AuLog.Initializer> <5> Initialized dvaappsupport::SplunkLogger
Ticks = 1037 <1520475> <AuLog.Initializer> <5> Initialized dvaappsupport::SplunkStructuredLogger
Ticks = 1037 <1520475> <AuLog.Initializer> <5> Initialized dvaappsupport::analytics::hangmonitorobserver
Ticks = 1037 <1520475> <AuLog.Initializer> <5> Initialized dvaappsupport::analytics::devicepowermanagement
Ticks = 1037 <1520475> <AuLog.Initializer> <5> Initialized dvaui::UXPPerformance
Ticks = 1037 <1520475> <AuLog.Initializer> <5> Initialized dvaui::wacom_support
Ticks = 1038 <1520475> <AuLog.Initializer> <5> Initialized dvaui::scripting::UIControlEvent
Ticks = 1038 <1520475> <AuLog.Initializer> <5> Initialized dvaui::RegisterDrawbot
Ticks = 1038 <1520475> <AuLog.Initializer> <5> Initialized dvaui::selected_app_fonts
Ticks = 1038 <1520475> <AuLog.Initializer> <5> Initialized dvaui::diagnostics::diagnosticviews
Ticks = 1038 <1520475> <AuLog.Initializer> <5> Initialized dvaui::accessibility_support
Ticks = 1038 <1520475> <AuLog.Initializer> <5> Initialized dvaui::factory
Ticks = 1038 <1520475> <AuLog.Initializer> <5> Initialized dvaworkspace.sharedui.uhb
Ticks = 1038 <1520475> <AuLog.Initializer> <5> Initialized dvaworkspace::sharedui::ShutdownDialog
Ticks = 1038 <1520475> <AuLog.Initializer> <5> Initialized dvaworkspace
Ticks = 1038 <1520475> <AuLog.Initializer> <5> Initialized dvaaccelerate::ipp
Ticks = 1038 <1520475> <AuLog.Initializer> <5> Initialized dvaml::preflight
Ticks = 1038 <1520475> <AuLog.Initializer> <5> Initialized dvaml::onnxruntime
Ticks = 1039 <1520475> <AuLog.Initializer> <5> Initialized dvaml::coreml
Ticks = 1039 <1520475> <AuLog.Initializer> <5> Initialized dvamachinelearning
Ticks = 1039 <1520475> <AuLog.Initializer> <5> Initialized dvamlprocessing::processing::ProcessingManager
Ticks = 1039 <1520475> <AuLog.Initializer> <5> Initialized dvamlprocessing.console.RunModel
Ticks = 1039 <1520475> <AuLog.Initializer> <5> Initialized dvametadata
Ticks = 1040 <1520475> <AuLog.Initializer> <5> Initialized dvaadameve::GetNextIfComposite
Ticks = 1042 <1520475> <AuLog.Initializer> <5> Initialized dvametadataui
Ticks = 1042 <1520475> <AuLog.Initializer> <5> Initialized dvaaudiodevice
Ticks = 1042 <1520475> <AuLog.Initializer> <5> Initialized OCIOAPIProvider
Ticks = 1042 <1520475> <AuLog.Initializer> <5> Initialized dvacrashreporter::AppState
Ticks = 1042 <1520475> <AuLog.Initializer> <5> Initialized dvacrashreporter::Locale
Ticks = 1042 <1520475> <AuLog.Initializer> <5> Initialized dvacrashreporter::CrashReporterAdobe::LogFilePath
Ticks = 1042 <1520475> <AuLog.Initializer> <5> Initialized DisplaySurface::SetGFConfiguration
Ticks = 1042 <1520475> <AuLog.Initializer> <5> Initialized DisplaySurface::GPUSnifferHost
Ticks = 1042 <1520475> <AuLog.Initializer> <5> Initialized BackEnd::Preferences
Ticks = 1042 <1520475> <AuLog.Initializer> <5> Initialized Backend::NodeRepository
Ticks = 1043 <1520475> <AuLog.Initializer> <5> Initialized dvalutcache
Ticks = 1043 <1520475> <AuLog.Initializer> <5> Initialized CaptioningUtils
Ticks = 1043 <1520475> <AuLog.Initializer> <5> Initialized Backend::DehydratedItemLoadContentsQueue
Ticks = 1044 <1520475> <AuLog.Initializer> <5> Initialized Backend::ProjectScriptSupport
Ticks = 1044 <1520475> <AuLog.Initializer> <5> Initialized PluginLoaderRegistry
Ticks = 1044 <1520475> <AuLog.Initializer> <5> Initialized ImporterHost
Ticks = 1044 <1520475> <AuLog.Initializer> <5> Initialized VideoRenderer
Ticks = 1044 <1520475> <AuLog.Initializer> <5> Initialized dvaaudiopluginhost
Ticks = 1046 <1520475> <AuLog.Initializer> <5> Initialized AudioFilterHost
Ticks = 1046 <1520475> <AuLog.Initializer> <5> Initialized ATEWrapper::Commands
Ticks = 3333 <1520475> <AuLog.Initializer> <5> Initialized ATEWrapper
Ticks = 3333 <1520475> <AuLog.Initializer> <5> Initialized CodecSupport::J2KCodec
Ticks = 3333 <1520475> <AuLog.Initializer> <5> Initialized CodecSupport::DNxHDCodec
Ticks = 3333 <1520475> <AuLog.Initializer> <5> Initialized CodecSupport::MainConceptCodec
Ticks = 3333 <1520475> <AuLog.Initializer> <5> Initialized CodecSupport::MotionJPEGCodec
Ticks = 3333 <1520475> <AuLog.Initializer> <5> Initialized CodecSupport::SonySRCodec
Ticks = 3333 <1520475> <AuLog.Initializer> <5> Initialized CodecSupport::CineformCodec
Ticks = 3334 <1520475> <AuLog.Initializer> <5> Initialized CodecSupport::HapCodec
Ticks = 3334 <1520475> <AuLog.Initializer> <5> Initialized CodecSupport::KakaduCodec
Ticks = 3334 <1520475> <AuLog.Initializer> <5> Initialized CodecSupport::AnimationCodec
Ticks = 3334 <1520475> <AuLog.Initializer> <5> Initialized CodecSupport::JPEGCodec
Ticks = 3334 <1520475> <AuLog.Initializer> <5> Initialized CodecSupport::ImageIOCodec
Ticks = 3334 <1520475> <AuLog.Initializer> <5> Initialized CodecSupport::CanonRawCodec
Ticks = 3334 <1520475> <AuLog.Initializer> <5> Initialized CodecSupport::SonyRAWCodec
Ticks = 3334 <1520475> <AuLog.Initializer> <5> Initialized CodecSupport::ProResCodec
Ticks = 3334 <1520475> <AuLog.Initializer> <5> Initialized CodecSupport::VideoToolBoxDecoder
Ticks = 3334 <1520475> <AuLog.Initializer> <5> Initialized CodecSupport::VideoToolBoxDecoderHEVC
Ticks = 3334 <1520475> <AuLog.Initializer> <5> Initialized CodecSupport::JPEGDecode
Ticks = 3334 <1520475> <AuLog.Initializer> <5> Initialized CodecSupport::ArriRawCodec
Ticks = 3335 <1520475> <AuLog.Initializer> <5> Initialized AuMediaCoreSupport::ProjectScriptSupport
Ticks = 3335 <1520475> <AuLog.Initializer> <5> Initialized AuMediaCoreSupport::GPUSniffer
Ticks = 3335 <1520475> <AuLog.Initializer> <5> Initialized AuBackend
Ticks = 3359 <1520475> <AuLog.Initializer> <5> Initialized abe::WritableCDDeviceManager
Ticks = 3359 <1520475> <AuLog.Initializer> <5> Initialized essentialsound::commands
Ticks = 3359 <1520475> <AuLog.Initializer> <5> Initialized AuApplication::ProjectObjectExtHandler
Ticks = 3360 <1520475> <AuLog.Initializer> <5> Initialized AuApplication::ProjectItemObjectExtHandler
Ticks = 3360 <1520475> <AuLog.Initializer> <5> Initialized AuApplication
Ticks = 3360 <1520475> <AuLog.Initializer> <5> Initialized dvamediaui::timecodecontrol
Ticks = 3360 <1520475> <AuLog.Initializer> <5> Initialized dvadunamis-sdk-binding
Ticks = 3374 <1520475> <AuLog.Initializer> <5> Initialized dvawhatsnew.FeatureListData
Ticks = 3374 <1520475> <AuLog.Initializer> <5> Initialized AuUI
Ticks = 3374 <1520475> <AuLog.Initializer> <5> Initialized dvacore::debug::DebugMonitorRegistry
Ticks = 3374 <1520475> <AuLog.Initializer> <5> Initialized dvaui::OS_MonitorInfo::OS_MonitorInfoImpl
Ticks = 3374 <1520475> <AuLog.Startup> <5> Initializing AuBackEnd
Ticks = 3818 <1520475> <AuLog.Startup> <5> Initializing AuApplication
Ticks = 3819 <1520475> <AuLog.Startup> <5> AuApplication initialization sequence started...
Ticks = 3819 <1520475> <AuLog.Startup> <5> Intializing dva unit test and console
Ticks = 3819 <1520475> <AuLog.Startup> <5> Initializing Audio Device
Ticks = 4026 <1520475> <AuLog.Startup> <5> Initializing XMP System
Ticks = 4031 <1520475> <AuLog.Startup> <5> Session Host initialization sequence started...
Ticks = 4032 <1520475> <AuLog.Startup> <5> Session Host initialization sequence complete.
Ticks = 4032 <1520475> <AuLog.Startup> <5> Initializing Document Manager
Ticks = 4033 <1520475> <AuLog.Startup> <5> Initializing Project Manager
Ticks = 4047 <1520475> <AuLog.Startup> <5> Initializing TimeCode Broadcaster
Ticks = 4050 <1520475> <AuLog.Startup> <5> Initializing Clipboard Manager
Ticks = 4050 <1520475> <AuLog.Startup> <5> Initializing Preset Manager
Ticks = 4077 <1520475> <AuLog.Startup> <5> Initializing Favorites Manager
Ticks = 4094 <1520475> <AuLog.Startup> <5> Initializing AutoSave Manager
Ticks = 4095 <1520475> <AuLog.Startup> <5> Initializing Essential Sound
Ticks = 4171 <1520475> <AuLog.Startup> <5> AuApplication initialization sequence complete.
Ticks = 4171 <1520475> <AuLog.Startup> <5> Initializing AuCEPSupport
Ticks = 4175 <1520475> <AuLog.Startup> <5> Initializing AsyncQueueManager
Ticks = 4175 <1520475> <AuLog.Startup> <5> Initializing AuUI
Ticks = 7235 <1520475> <AuLog.Startup> <5> Setting up temp directories
Ticks = 7263 <1520475> <AuLog.Startup> <5> AuUI initialization sequence complete.
Ticks = 7858 <1520475> <AuLog.Startup> <5> Initializing AuCEPSupport
Ticks = 159404 <1520475> <AuLog.Shutdown> <5> AuUI termination sequence started...
Ticks = 159404 <1520475> <AuLog.Shutdown> <5> Writing to Crash Recovery Folder: /Users/nicoletriscari/Library/Preferences/Adobe/Audition/23.0/787cd268-c4f1-414a-bcf8-ebf1c6bf5664
Ticks = 159404 <1520475> <AuLog.Shutdown> <5> Terminating AuCEPSupport
Ticks = 159407 <1520475> <AuLog.Shutdown> <5> Terminating AuUI
Ticks = 159413 <1520475> <AuLog.Shutdown> <5> Terminating AuApplication
Ticks = 159413 <1520475> <AuLog.Shutdown> <5> AuApplication termination sequence started...
Ticks = 159413 <1520475> <AuLog.Shutdown> <5> Terminating dva unit test and console
Ticks = 159413 <1520475> <AuLog.Shutdown> <5> Terminating Essential Sound
Ticks = 159416 <1520475> <AuLog.Shutdown> <5> Terminating AutoSave Manager
Ticks = 159416 <1520475> <AuLog.Shutdown> <5> Terminating Direct File Playback
Ticks = 159416 <1520475> <AuLog.Shutdown> <5> Terminating Session Host
Ticks = 159417 <1520475> <AuLog.Shutdown> <5> Terminating Audio Device
Ticks = 159420 <1520475> <AuLog.Shutdown> <5> Terminating XMP System
Ticks = 159420 <1520475> <AuLog.Shutdown> <5> Terminating Favorites Manager
Ticks = 159427 <1520475> <AuLog.Shutdown> <5> Terminating Preset Manager
Ticks = 159435 <1520475> <AuLog.Shutdown> <5> Terminating Clipboard Manager
Ticks = 159435 <1520475> <AuLog.Shutdown> <5> Terminating ProjectManager
Ticks = 159439 <1520475> <AuLog.Shutdown> <5> Terminating DocumentManager
Ticks = 159440 <1520475> <AuLog.Shutdown> <5> Terminating EffectsRackContext
Ticks = 159440 <1520475> <AuLog.Shutdown> <5> AuApplication termination sequence complete.
Ticks = 159440 <1520475> <AuLog.Shutdown> <5> Terminating AuBackEnd
Ticks = 159804 <1520475> <AuLog.Shutdown> <5> Terminating dvaaudiodsp
Ticks = 159804 <1520475> <AuLog.Shutdown> <5> Terminating AuMediaCoreSupport
Ticks = 159995 <1520475> <AmioLSF> <5> Unloading libsndfile...
Ticks = 160028 <1520475> <AuLog.Shutdown> <5> Terminating Crash Recovery
Ticks = 160029 <1520475> <AuLog.Shutdown> <5> AuUI termination sequence complete.
Ticks = 160045 <1520475> <AuLog.Shutdown> <5> Terminating Application Settings
Ticks = 160053 <1520475> <AuLog.Shutdown> <5> Terminating XML Loader
-------------------------------------------
Log file closed: Fri Jun 23 00:36:51 2023

 

SteveG_AudioMasters_
Community Expert
Community Expert
June 22, 2023

All you have to do with the log (which should say 'crash' in the title if it's the right one) is open it in Notepad, hightlight and copy all the text (Ctrl+A to highlight all of it and then Ctrl+C), open a new reply in the thread and paste the text into it (Ctrl+V). Yes it's long, but don't worry about that. Don't worry about being able to read them - we can do that here (up to a point) and if it's more serious we can tell you what to do next.

Known Participant
June 22, 2023

Hi Steve,
Yes, I found the original audio file! Thank you.

The log notes are lengthy, and for some reason, the community support
forum was not allowing me to post in the thread. I'm not sure how to read
the log notes, or if I'm even reading the correct ones,

SteveG_AudioMasters_
Community Expert
Community Expert
June 21, 2023

'Have no file asset' generally means that Audition can't find the files - presumably because they aren't in the same folder as the .sesx file, and it thinks they should be. If the places in the session for them come up grey when you open the session, then it may be that all you have to do is relink the files.

 

But since you've got an actual crash, you should be able to locate the crash log using the option in the Help menu. If you copy the text into this thread we might be able to give you a better idea of what the crash is actually about.