The recording cursor is jumping without waveform, and no software including AU can record during AU

After installing Adobe Audition on my Win11 system, I am unable to record audio properly. When I press the R key, the green audio bar jumps slowly. Once I start recording, the cursor doesn't move smoothly but jumps instead. There is also almost no waveform in the red progress bar, it's almost blank.

I tried to record the screen using a screen recording software, and I found that once Audition starts recording, my screen recording software also can't record any sound. However, when I stop recording in Audition, my screen recording software can then record sound again.

I'm sure that my system audio settings are correct. My computer is a ROG ZEPHYRUS 16 2024 with WIN11, it's a brand new factory system with high configuration. AU is the best software I've ever used and it's very important for my work. I need help to solve this problem. I've tried multiple versions of AU, but the problem persists in every version.

Additional information:

• I've tried the following troubleshooting steps:

  • Checking audio devices
  • Adjusting audio settings
  • Uninstalling and reinstalling Adobe Audition

• I've attached a screenshot of the error message I'm getting.

Please help me solve this problem!

Thank you in advance for your assistance.