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orrynemrys
Participant
August 17, 2023

Unspecified Error when opening file

  • August 17, 2023
  • 5 replies
  • 446 views

I am receiving an unspecified error (pic of message attached) after starting a new audio file. I have uninstalled and reinstalled Audition and the error is still there. I am uncertain what to look for. Thus far the only issue I've noted during use is that the data in the "Selection/View" pane is all zeroes and does not react to anything I do. Please advise.

 

 

5 replies

SteveG_AudioMasters_
Community Expert
SteveG_AudioMasters_Community Expert
Community Expert
August 26, 2023

If you've set updates to automatic, it may have done it already! It did that on this laptop...

L
Len.BSPOK
Participant
August 26, 2023

The latest updated patch of Audition 23.6.1 is not showing up on Creative Cloud -Updates.

S
Adobe Employee
SankarDeySarkar
Adobe Employee
August 25, 2023

 Today we have released a patch(23.6.1) containing the fix for this problem. Please update your Audition(In case update is not showing up, try Creative Cloud->Help->Check for updates) . 

S
Adobe Employee
SankarDeySarkar
Adobe Employee
August 17, 2023

Thank you @orrynemrys for informing us. We have found this issue in latest Audition release(23.6). We have identified the problem and working on a fix.
Workaround  most probably work - keep the metadata window closed(Menu Window->Metadata)

SteveG_AudioMasters_
Community Expert
SteveG_AudioMasters_Community Expert
Community Expert
August 17, 2023

The devs know about this, and will fix it in due course. Meanwhile, as long as you do a Save As, your file should be fine - just dismiss the message.

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