Skip to main content
W
wolfenmedia
Participating Frequently
April 17, 2026

P: CR 18.3 is slow until you install the update (see Highlighted Post)

  • April 17, 2026
  • 70 replies
  • 3020 views

I have never had an issue with ACR before.18.3 freezing saying not responding saving files took twenty minutes instead of seconds everything was super laging, when I disabled the GPU acceleration it improved I see on the other pages I am not alone I'm using the most up to date windows, Nvidia drivers ETC: I have a 7950x, 5090, 64GB and NVME drives. Please fix as soon as possible or at least give a link to the previous version which I had no issues with.

Solution:

Update following the instructions in this link:

 

 

      70 replies

      D
      digglescreative
      Participating Frequently
      May 18, 2026

      Confirming that updating from 18.3.0.2528 to 18.3.0.2529 also resolved two issues I was experiencing:

      1. Panorama merge DNGs failing to open in Photoshop when any Upright correction was applied (Auto or Guided). The error message referenced being unable to parse the file. Without Upright correction applied, the merged DNG opened without issue.

      2. The Ctrl+loupe magnification in Guided Upright not functioning.

      Both issues resolved after installing 2529. Shooting Hasselblad 3FR on Mac (Apple Silicon), Photoshop 27.6.0.

      fung13
      fung13
      Participant
      May 15, 2026

      Camera RAW 18.3 version is extremely slow and unusable. Please fix the performance issue, i don’t want the new feature. As the version before performance is also not that good.

      Rikk Flohr_Photography
      Community Manager
      Rikk Flohr_PhotographyCommunity Manager
      May 15, 2026

      Please install the update mentioned in the highlighted post as it solves the issue reported in this thread. 

      Rikk Flohr: Adobe Photography Org
        eiapoce
        eiapoce
        Participating Frequently
        May 13, 2026

        Sorry for the quick reply.

        It does happen only with camera raw. Other programs are working as usual.

        There is no crash. Only a deep freeze lasting 5 seconds to 10 seconds.

        CMass
        Community Manager
        CMassCommunity Manager
        Community Manager
        May 13, 2026

        Hey @eiapoce,

        I’m moving your post from the Bug category to Camera Raw Questions while we gather more details about the crashing issue.

        It sounds like this may be happening across multiple programs. Can you confirm if that’s the case? If you haven’t already, were you able to submit a crash report? Please let us know whether the report is for Camera Raw or Photoshop.

        It would also help if you could share your system information. You can find this by going to Help > System Info. Please copy the details into a text file and attach it to your reply.

        Here to help, just need more details.


        ^CMass

        eiapoce
        eiapoce
        Participating Frequently
        May 13, 2026

        Hello, I started editing with photoshop after a 4 months pause and I found this unpleasant bug.

        When using Camera Raw on a Windows 11 PC with AMD Ryzen 9950x CPU, RTX 4070ti Super GPU and x870 Chipset Camera Raw freezes the pc while rendering the raw files. 

        In order to troubleshoot the problem I freshly formatted the computer and started fresh with a updated windows 11 pro and stock bios settings (no overclock) latest nvidia studio drivers v596.36 and nvidia app v11.0.7.247. All programs are latest version. Bridge is v16.0.3.21 and ACR is v18.3.0.2528


        How to replicate the issue 
        When editing RAW files coming from my Canon R6MKII ACR behaves sluggish. Modifiing sliders induces lags. I usually open 20 pictures at the time and the more the picture I edit the heavier the problem gets. After around 10 pictures are edited hard freeze happens - it’s impossibile to run task manager or to move the mouse - keystrokes are accumulated in the buffer. Usually thereafter the freeze resolves itself after waiting 5 to 10 seconds. 

        When I deselect the option to use the Graphic Processor in ACR preferences everything resumes as normal - that is without hardware acceleration the renders are MUCH faster and lagless.

        This is happening on the newly formatted pc with no third party software or plugins. 


        I have to note that other programs and games have no issues at all. I did not try to run Lightoom. 

        peterb86513089
        peterb86513089
        Inspiring
        May 11, 2026

        Did you try any of the suggestions discussed below in this thread? Many people have had success with these suggestions. In particular there is a newer (slightly newer) version of ACR to hold you over until the next release - it worked for me.

         

        See below the yellow highlighted post from Rikk Flohr...

        Peter

          M
          Mr. Challenge
          Inspiring
          May 11, 2026

          Many thanks Peter, I just downloaded that version and now it works fine. 

          M
          Mr. Challenge
          Inspiring
          May 11, 2026

          I have a top performance computer, I always worked with Camera RAW super smoothly. Now, it just doesn’t work, it takes forever and it freezes.

          Anybody else facing this issue? How to solve it? I can’t find a way to install an older version.

          denisk7663972
          denisk7663972
          Participant
          May 6, 2026

          I run in strictly the same issue. Which affects files coming from my R5 and my R5 II.

          All my software is up to date In the latest version. And until now there was absolutely no problem. 

          When I prepare my files in ACR without super-resolution, there is strictly no problem in Photoshop. But as soon as I apply it, There's no way to open them.   

            D
            DUCHENE268300793fbf
            Inspiring
            May 6, 2026

            Sorry for you but happy to hear that i am not the only one. The pb seems to be ACR, not PS. Even if you apply super resolution and then just try to save the file directly from ACR, there is already an error message. ACR has a problem with its own file just created.

            denisk7663972
            denisk7663972
            Participant
            May 6, 2026

            In fact I dug a little deeper in the matter and I found out that the files from my R5 Mark I lead to the same problem…. I will try on files from other bodies. But you are fully right. I think it's a problem with the module inside ACR  

            R
            rjw11
            Participating Frequently
            May 5, 2026

            Same Problem, Adobe why should I have to figure a work around to your problem??!!!! You take millions from working professionals and give very little support or make us do your work. We have clients and deadlines, oh I guess the photo software cartel worries more about pushing the AI stuff and pleasing shareholders:(

            Richard  

              Rikk Flohr_Photography
              Community Manager
              Rikk Flohr_PhotographyCommunity Manager
              May 5, 2026

              ​@Michael.Campanella ​@Jagis1 ​@ERAN0D45 ​@martink37697499 

              Have you followed the instructions found elsewhere in this thread?  It fixes the issue for many. 
               

               

              Rikk Flohr: Adobe Photography Org
              martink37697499
              martink37697499
              Participant
              May 5, 2026

              hi rikk, yes, it´s fixed. BUT.. Why do I, as a paying customer, have to deal with such things? It's a shame.

              Show more replies
              Terms & ConditionsAccessibility statement
              Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices