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FeedbackCommunityMember
Inspiring
February 12, 2019

P: Enhance Details broken - All-black preview and final render

  • February 12, 2019
  • 235 replies
  • 3122 views

I was super excited about the new Enhance Details feature rolling out today.  However, something about it refuses to work for me.  When I select the feature on an image, the preview pane only shows a completely black pane on the "Enhanced" version.  Furthermore, when I click the "Enhance" button, processor and GPU rev up and the progress bar moves, but ultimately it only renders a completely black DNG.  This seems to happen on any photo in my collection.  I have verified that I am updated to the correct version of windows, and that I am working on a CR2 RAW file.  Screenshots:

 


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    235 replies

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    F
    FeedbackCommunityMemberAuthor
    Inspiring
    February 16, 2019
    Yep, worked for me, too. Thanks!
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    February 16, 2019
    (I use Camera raw)
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    February 16, 2019
    It works for me
    M
    mitchw69512875
    Participating Frequently
    February 16, 2019

    I loaded the lua script as described and LR reported Open GL was installed rather than DirectX. When I applied the enhanced function I was able to see both Normal and enhanced in the preview. Unfortunately after the rendering the final pic was the Black version.
     I think we are on to something with Direct X vs Open GL.

    Let's hope Adobe is paying attention to the folks who are helping them debug this update.
    T
    toney_hikes
    Participating Frequently
    February 16, 2019
    I got the feature working now on my GeForce 680 using the workaround. I copied the config.lua file into the Lightroom folder under Edit/Preferences/Presets/Show all Other Lightroom Presets/Windows File Explorer Folder/Adobe/Lightroom 

    Big thanks to Wes Aslin for finding the workaround. 

    Noted observation: the feature makes a very minimal difference. Not even visible zoomed to 1:1
    V
    Vadim Gorlovetsky
    Participant
    February 16, 2019
    This increased estimated enhancement time from 2 min to 6 min, but resulting dng still black 
    helensotiriadis
    helensotiriadis
    Participating Frequently
    February 16, 2019
    .... and it worked! I have the NVIDIA GTX 660. This trick solved this problem. Yay!

    Thanks, Wes!
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    February 16, 2019
    As a workaround you can use integrated card. From Nvidia control panel you can select Integrated graphic option



    AxelMatt
    Community Expert
    AxelMattCommunity Expert
    Community Expert
    February 16, 2019
    Wow. I got it working.
    I've installed the latest NVidia driver for the Quadro K2000 and used the config.lua.

    Thanks Wes.
    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
    L
    larryk36637832
    Participant
    February 16, 2019
    +1 for  Wes Aslin's "use openGL, instead of Direct X" 

    This temporary fix works for me until Adobe can sort through the Direct X issue.
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