Inspiring

P: Enhance Details broken - All-black preview and final render

Forum|Forum|6 years ago
February 12, 2019
235 replies
3122 views

I was super excited about the new Enhance Details feature rolling out today. However, something about it refuses to work for me. When I select the feature on an image, the preview pane only shows a completely black pane on the "Enhanced" version. Furthermore, when I click the "Enhance" button, processor and GPU rev up and the progress bar moves, but ultimately it only renders a completely black DNG. This seems to happen on any photo in my collection. I have verified that I am updated to the correct version of windows, and that I am working on a CR2 RAW file. Screenshots:

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FeedbackCommunityMemberAuthor

Inspiring

At first time, when I placed config.lua exactly to location described in Step 2 on 'helpx.adobe...' it didn't work. LR system info showed "Config.lua-Flags: None". So, I thought problem was with the location of the file. Maybe this was crazy idea but I copied config.lua to three location listed in LR System info: Application folder, Library Path, Settings Folder. In my case, this was the shot at 10, preview and dng files are correct. I'm not sure which one of these catalog is properly, at this point never mind.

Thanks Wes Aslin for this solution!

RackMultipart201902161279895f7-a5c843ae-9a9d-45f6-ad25-9e4e33af13b4-1695747078.jpg

RackMultipart201902161279895f7-a5c843ae-9a9d-45f6-ad25-9e4e33af13b4-1695747078.jpg

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FeedbackCommunityMemberAuthor

Inspiring

I forgot to mention that I did a clean install of my nvidia driver---which didn't fix the issue---before I forced Lightroom to use openGL.

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toney_hikes

Participating Frequently

Believe I'll wait on an update fix since its happening with all the adobe raw file apps.

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Paul Conroy

Inspiring

Sadly didn't work for me 😞 good work though.

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FeedbackCommunityMemberAuthor

Inspiring

I was able to solve the problm by forcing Lightroom to use openGL, instead of Direct X. I have an nvidia GTX660 and I'm on the latest drivers. I used Step 2 on this page:

https://helpx.adobe.com/ca/lightroom/kb/crash-gpu-directx-enabled.html

Good Luck.

S

StefanKlein

Known Participant

Impressive example!

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FeedbackCommunityMemberAuthor

Inspiring

Me too black screen all drivers and Windows up to date, However can open black Enhance Detail DNG in old CS4 edition camera raw (visible) and then save as tiff etc

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Cicuryn10499771

Known Participant

Thank you, very helpful, no black images now.

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FeedbackCommunityMemberAuthor

Inspiring

Black Screen on Enhance Detail. Correct windows vs and latest drivers installed.

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FeedbackCommunityMemberAuthor

Inspiring

Just tried myself. Got exactly the same problem