Inspiring

P: Enhance Details broken - All-black preview and final render

Forum|Forum|6 years ago
February 12, 2019
235 replies
3122 views

I was super excited about the new Enhance Details feature rolling out today. However, something about it refuses to work for me. When I select the feature on an image, the preview pane only shows a completely black pane on the "Enhanced" version. Furthermore, when I click the "Enhance" button, processor and GPU rev up and the progress bar moves, but ultimately it only renders a completely black DNG. This seems to happen on any photo in my collection. I have verified that I am updated to the correct version of windows, and that I am working on a CR2 RAW file. Screenshots:

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S

Snikt

Participant

I did an uninstall and then re-installed the latest Intel Graphics driver from HP for my laptop, still getting the black

Rikk Flohr_Photography

Community Manager

Thanks for checking. See Simon's suggestion of a clean install below

Rikk Flohr: Adobe Photography Org

F

FeedbackCommunityMemberAuthor

Inspiring

Yes, this is occurring in RAW as well.

S

simonsaith

Adobe Employee

Could you try follow https://helpx.adobe.com/lightroom/kb/lightroom-gpu-faq.html to do a CLEAN driver install of the latest driver from the vendor to see if it helps.