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Inspiring
February 12, 2019

P: Enhance Details broken - All-black preview and final render

  • February 12, 2019
  • 235 replies
  • 3447 views

I was super excited about the new Enhance Details feature rolling out today.  However, something about it refuses to work for me.  When I select the feature on an image, the preview pane only shows a completely black pane on the "Enhanced" version.  Furthermore, when I click the "Enhance" button, processor and GPU rev up and the progress bar moves, but ultimately it only renders a completely black DNG.  This seems to happen on any photo in my collection.  I have verified that I am updated to the correct version of windows, and that I am working on a CR2 RAW file.  Screenshots:

 


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235 replies

Inspiring
February 12, 2019
Unfortunately, this didn't solve the issue.
Inspiring
February 12, 2019
Doing it right now - I will let you know!
Rikk Flohr_Photography
Community Manager
February 12, 2019
Can you update to 418.81 and see if you still see the issue.
Rikk Flohr: Adobe Photography Org
Inspiring
February 12, 2019
Hi, Rikk.  I'm using an nvidia 760.  Driver 416.81
Rikk Flohr_Photography
Community Manager
February 12, 2019
Which video card are you using? What is the current driver version?
Rikk Flohr: Adobe Photography Org