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Inspiring
February 12, 2019

P: Enhance Details broken - All-black preview and final render

  • February 12, 2019
  • 235 replies
  • 3122 views

I was super excited about the new Enhance Details feature rolling out today.  However, something about it refuses to work for me.  When I select the feature on an image, the preview pane only shows a completely black pane on the "Enhanced" version.  Furthermore, when I click the "Enhance" button, processor and GPU rev up and the progress bar moves, but ultimately it only renders a completely black DNG.  This seems to happen on any photo in my collection.  I have verified that I am updated to the correct version of windows, and that I am working on a CR2 RAW file.  Screenshots:

 


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    235 replies

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    Sean Phillips
    Sean Phillips
    Known Participant
    February 20, 2019
    I think there are lots of places it can go. For me putting it in the following folder worked:

    C:\Users\USERNAME\AppData\Roaming\Adobe\Lightroom
    A
    Adareimages2
    Inspiring
    February 20, 2019
    Toney, I haven't got one single 'Lightroom Presets' folder. Under the Lightroom folder, I've got Lightroom >Develop Presets > Lightroom Presets; I've also got Lightroom > Export Presets > Lightroom Presets, and Lightroom > Import Presets > Lightroom Presets.
    T
    toney_hikes
    Participating Frequently
    February 20, 2019
    Should go under the “Lightroom Preserts” ... the Windows Explorer Folder for Lightroom
    A
    Adareimages2
    Inspiring
    February 20, 2019
    Thanks Kristof, I have it there, the preview is still blacked out and no DNG is created.
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    February 20, 2019
    For me, the right folder was: C:\Program Files\Adobe\Adobe Lightroom Classic CC
    A
    Adareimages2
    Inspiring
    February 20, 2019
    Thanks Tony, but this is not working for me. I may have the file in the wrong place. I get..

    Edit/Preferences/Presets/User/Me/Appdata/Roaming/Adobe/Lightroom
    Under there I have a wide range of "preset" folders. Under those they split into "User Presets" and "Lightroom" presets.

    Can you advise on exactly where the file should go please?
    T
    toney_hikes
    Participating Frequently
    February 20, 2019

    Here's the work around fix:

    Copy the config.lua file into the Lightroom folder under Edit/Preferences/Presets/Show all Other Lightroom Presets/Windows File Explorer Folder/Adobe/Lightroom

    Download file at: config.lua

    This temporary fix forces LR to use OpenGL under the Performance Tab/Camera Raw - Use Graphics Processor
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    FeedbackCommunityMemberAuthor
    Inspiring
    February 20, 2019
    Toney...thanks for that, but the what? The "work around file"?
    T
    toney_hikes
    Participating Frequently
    February 20, 2019
    Are y'all applying the work around file in the Lightroom Windows Explorer Folder? 
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    FeedbackCommunityMemberAuthor
    Inspiring
    February 20, 2019
    Same for me (CR2 converted to DNG).  LIghtroom shows a black box.  The enhanced image opens fine in DXO Photolab, as well as Luminar (but the image seems dark in Luminar).  Fastone Image Viewer shows a sort of orange/black silhouette. Intel 620 graphics on an HP Notebook.
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