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Inspiring
February 12, 2019

P: Enhance Details broken - All-black preview and final render

  • February 12, 2019
  • 235 replies
  • 3122 views

I was super excited about the new Enhance Details feature rolling out today.  However, something about it refuses to work for me.  When I select the feature on an image, the preview pane only shows a completely black pane on the "Enhanced" version.  Furthermore, when I click the "Enhance" button, processor and GPU rev up and the progress bar moves, but ultimately it only renders a completely black DNG.  This seems to happen on any photo in my collection.  I have verified that I am updated to the correct version of windows, and that I am working on a CR2 RAW file.  Screenshots:

 


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235 replies

Participating Frequently
February 19, 2019
Same problem here with Fuji X-T2 and X-T3 cameras, Windows 10 and Lightroom Classic CC fully up to date.  Using Nvidia GeForce GTX 760.  Sounds like Adobe has a problem across multiple computer platforms and cameras. 

Adobe, please solve this!
Inspiring
February 19, 2019
I thought I had updated to W10 v.1809. I hadn't. It was only after 3 more tries today and finally deciding to turn of the anti-virus software that the actual 1809 installed. This however, has not helped Enhance Details to work (see below).
Inspiring
February 19, 2019
I'm running Windows 10, v.1809, build 17763 and have issues with Enhance Details.
With Graphic processor checked, I get a black preview window and no DNG file is created.
With graphics processor unchecked, I get a spinning broken circle in the preview window against a grey background. This continues until I close the window. No DNG is created.
Participating Frequently
February 19, 2019
ACR 11.2 does not work.  Time for 11.3.  I agree that just figuring out how to demosaic xtrans files would be a lot better.  Luckily I have Iridient X-Transformer!
Participating Frequently
February 18, 2019
Amen.
sheilsoft
Participating Frequently
February 18, 2019
Please listen Mr Adobe... I do not want a 'feature' that obviously hasn't been beta tested on real world computers, and after all the effort gives little or no 'enhancement'... I want to be able to import my Fuji raw files into Lightroom, like I do with my Nikon raw files, and for them to be rendered without worming or smearing... that's all... just that! Fuji are selling huge amounts of X- trans sensor cameras, with a very large fanbase... why is this most basic of functions not available? If you can't do it, just come out and say it, and I, like many others, will move onto other software which CAN render Fuji files!
Community Expert
February 18, 2019
This new "Enhanced Details" feature is far from significant.  Image improvements are nearly impossible to see.  Why try so hard to make it work?
Inspiring
February 18, 2019
I get a black preview mini screen and I have the 1809 version of Windows 10. I click and hold the preview window and get what might be a higher magnification than 3:1 of part of the image. I click Enhance and after a couple of minutes get a black "enhanced" image. If I click on that image I get a BLUE image. Even if it were a properly enhanced image my life is too short to wait for however good that image might be. Does Adobe not test these updates on the type of kit that real users actually use?
Known Participant
February 18, 2019
Thank you, I was never able to login using Edge (with default settings) and now I know why and how to fix that.
Participating Frequently
February 18, 2019
I changed from " Block 3rd party cookies" to "allow all cookies" and it now functions properly.