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Inspiring
February 12, 2019

P: Enhance Details broken - All-black preview and final render

  • February 12, 2019
  • 235 replies
  • 3122 views

I was super excited about the new Enhance Details feature rolling out today.  However, something about it refuses to work for me.  When I select the feature on an image, the preview pane only shows a completely black pane on the "Enhanced" version.  Furthermore, when I click the "Enhance" button, processor and GPU rev up and the progress bar moves, but ultimately it only renders a completely black DNG.  This seems to happen on any photo in my collection.  I have verified that I am updated to the correct version of windows, and that I am working on a CR2 RAW file.  Screenshots:

 


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    This topic has been closed for replies.

    235 replies

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    Todd Shaner
    Todd Shaner
    Legend
    February 18, 2019
    I'm using MS Edge browser to create this reply.

    RosaPerry
    RosaPerry
    Inspiring
    February 18, 2019
    LINK for those wishing to force update to version 1809 - (Windows 10 2018)

    Windows 10 October 2018 Update now available. The Update Assistant can help you update to the latest version of Windows 10. To get started, click Update now.
    https://www.microsoft.com/en-us/software-download/windows10?tduid=(026aa3008bbfa5206e46d77cac8e398c)...
    Rosa
    RosaPerry
    RosaPerry
    Inspiring
    February 18, 2019
    Sorry can't help -  I don't use MS Edge. .  I've always used Chrome.
    Rosa
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    February 18, 2019
    GTX 650, 418.91. Same issue.
    Todd Shaner
    Todd Shaner
    Legend
    February 17, 2019
    Sorry...it was a typo! I'm running Windows 10 version1809 OS Build 17763.316 with no issues.

    M
    mitchw69512875
    Participating Frequently
    February 17, 2019

    10-4
    Do we agree it's not a driver issue?
    While we are at it. Is anyone having a problem with responding by using MS Edge?
    P
    Paul Conroy
    Inspiring
    February 17, 2019
    The fact we need the Oct version of Windows 10 suggests that Enhance Detail feature uses a call to DirectX which was not available in earlier versions and that there's something wrong with the code in either DirectX or LR's Enhanced Detail.  This new Enhanced detail feature doesn't appear to  a game changer so I'm inclined to wait and let either MSFT or Adobe sort their code out.  Personally I would like to see Adobe spend their time on more usable features like custom clipping points and improving the Spot Removal tool which is woeful compared to Photoshops.
    B
    bpv
    Participating Frequently
    February 17, 2019
    Yes, finally got it working on the PC with the GTX 960M , still no luck with the other one with the GTX 560M ... I downloaded and installed the update yesterday from the explorer folder but did not have the "clean install" box checked. Tried it again today and it does work on the 960M card now  with the clean install but not on the 560M ... the driver for the 560M is one year old and the latest I can find... perhaps not compatible with the 560M?
    Majortom73
    Majortom73
    Participating Frequently
    February 17, 2019
    Huzzah, that worked! Now, Adobe, how about fixing the problem so everybody doesn't have to jump through all these hoops???
    Majortom73
    Majortom73
    Participating Frequently
    February 17, 2019
    Is that version you cite a typo? Mine says Version 1809 (OS Build 17762.316) Which is still not working.
    Show more replies
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