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Inspiring
August 19, 2021

P: Lens Correction Profile for Canon RF24-240 exhibits edge artifacts.

  • August 19, 2021
  • 39 replies
  • 20579 views

The update introduced, and set as default, a version 2 lens correction profile for the Canon RF24-240 lens which causes the Raw image to display incorrectly by showing an area outside that of the matching camera Jpeg which is  blurred and distorted (I have only found this for images shot at zooms of 38mm upwards).  This region can of course be cropped out as it is not part of the intended image.  Reversion to the previous profile removes the problem.

This topic has been closed for replies.

39 replies

Participating Frequently
October 17, 2021

When I import CR3 images both Lightroom Classic and Photoshop show hashed horizontal lines at the edges. They happen in the most colorful areas. Other software can open the images without the edge "hashing." 
I have read some older questions and tried turning off graphic card acceleration to no avail. Converting to DNG changes nothing. 
I ave attached a sample. 

Known Participant
October 17, 2021

Nothing at all wrong with the photo here on my Firefox. Must be something at your end --??

Participating Frequently
October 17, 2021

Oops. I grabbed a cropped version. Attached another below.
(Feeling a bit like the world's only living brain donor.) 

Michael J. Hoffman
Community Expert
Community Expert
October 13, 2021

@Jim Wilde , thanks for the tip! It's not ideal, but will work in a pinch in some cases. Still, it's not possible when you are offline, or have just imported 500 photos and have a lousy hotel wifi as your only connection. With a poor conneciton, the photos you want to fix may not be synced yet to the web. I think I will add this feature request.

marcuss71956382
Participant
October 13, 2021

Oh I didn't know there was a web version. I'll have a look into that. Thanks for the info 

Jim Wilde
Community Expert
Community Expert
October 13, 2021

Whilst it is not yet possible to change lens profiles using LrMobile on an iPad, have you thought about using the LrWeb app via Safari browser on the iPad? Lrweb does allow lens profiles to be changed.

marcuss71956382
Participant
October 13, 2021

Yes I have the same issue with lightroom mobile on the ipad ....can't see any way to change the lens profile.

 

Does anyone know when this will be resolved as most of my work is with the 24-240 lens

Michael J. Hoffman
Community Expert
Community Expert
October 10, 2021

I know how to change to the older profile in Lightroom Classic and in Camera Raw. Is there any way to do this in Lightroom Mobile? On my iPad, there seems to be only a switch to enable or disable lens corrections. That's an aggravation when I'm on the road with just my iPad for editing. 

Inspiring
September 30, 2021

ACR is enlarging the C CR3 file by approximately 120 pixels on all sides. The expanded space is filled by taking the border pixel and using it in the expanded space. The attached _A9A2508.jpg was exported from lightroom as jpg becasue I caqn't upload the CR3 file.  The problem is most obvious on the bottom and right side but does exist on all sides on close inspection.   The sreenshot is from PS.  Current versions of PS LRC and ACR and "up to date" in Adobe Creative Cloud. I got error "

  • The attachment's _a9a2508.cr3 content type (application/octet-stream) does not match its file extension and has been removed." when I tried to include the raw file.

 

Community Expert
September 30, 2021
Participant
September 29, 2021

I too have seen this problem - EOS R + RF 24-240 lens but only after the August 2021 update. It's not just in LrC but also in PS when processing a raw file using CameraRaw. Initially contacting the online help chat, the agent said that they could only see one profile listed for that lens and it didn't have the v2 suffix. They advised me to look in the CameraRaw LensProfiles folder and I told them that two profiles were there. I don't think I was believed.
The workaround is easy to do.

Participant
September 27, 2021

I am shooting pics with Canon R5 in RAW, Canon R24-240 zoom in this example. After uploading the files into Lightroom, it seems the edge of each picture distorts. Is it something I am causing, or is this normal? It is happening on all 4 edges. I do not noticed this edge problem when reviewing the pics on the camera. Adobe Photoshop Lightroom version 4.4 on Dell Windows computer running Windows 10 Pro version 1903. I have been cropping the pics to eliminate, but just seems odd.


 

Jim Wilde
Community Expert
Community Expert
September 27, 2021

There's a known issue with the lens profile for that specific lens. Until it's corrected, in the Edit panel>Optics section uncheck the "Enable Lens Corrections" option, which should remove those distorted edges.

Participant
September 27, 2021

Thank you! First time using Community and this was very helpful. The issue was driving me crazy.

Inspiring
September 27, 2021

When I open many CR3 files created by my Canon R5 using ACR 13.4 they exhibit the fringe aberration around the edges shown in the following screen capture. When I open the same CR3 file in Canon's Digital Photo Profession 4 the aberration does not appear as shown in the second screen capture. I know another person with the same problem. This also happens when importing some CR3 files into Lightroom. I can provide sample CR3 files if you wish. Thanks.

Bill

 

Jeff Arola
Community Expert
Community Expert
September 27, 2021