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P: Opening images is restarting computer (macOS Big Sur)

Forum|Forum|5 years ago
December 11, 2020
25 replies
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Big Sur is killing my iMac photoshop experience. Freezes hard each and every time I try to use Camera Raw and Bridge then restarts the machine. The only thing I can do in Camera Raw is click open. It will not let me adjust any image without freezing instantly and then restarting the computer. Bridge is completely useless and does zero after opening except crashing the OS and restarting the computer all over again. Photoshop is working fine now. But at first it was giving me the dreaded spinning beach ball every time I tried to use any tool. But that seems to have worked out now and is working just fine. My computer has 32 gigs of ram and a 3.2 intel processor and over 1 TB of free hard drive space. It is the old school spinning platter type of drive. Which after updating too Big Sur was really working hard even when at sleep for awhile but that seems to have worked itself out as well.

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photomadnz

Participating Frequently

Same issue here. With GPU on or off.

F

FeedbackCommunityMember

Inspiring

After having upgraded to BigSur on my iMac, Lightroom would freeze and then reboot my iMac. I unticked GPU which solved the problem.
With PS, when in camera raw, going through presets, the program freezes/spins, then reboots. Unticking the GPU does not help.

iMac:

3.2 i5

32gb ram

AMD Radeon R9 M380 2gb

Just want to add. PS and LR have always run perfectly on this system. Only editing software is installed. It's not used for anything else.

C

Coyote Star Dancer

Participant

Program freezes when using from the menu Filter> Camera Raw Filter> Auto> Basic> (preform Texture adjustment, Clarity adjustment, and Dehaze adjustment). At this point the Dehaze adjustment jumps from number to number and the spinning rainbow shows up also the program freezes and the only way to gain control of the computer again is to shut off the power source to the computer. I am using a Mac Pro (Late 2013), 3 GHz 8-Core, 128 GB 1066MHz DDR3 memory Mac OS Mojave 10.14.6

F

FeedbackCommunityMember

Inspiring

i had the same problem as you with my iMac(Big Sur), everytime i move any adjustment settings, it was freezing and i could only turn off the mac, and restart again~ and i now needa send the raw files to another macbook to adjust... I hope there anyone could tell me how to fix it...I feel it really frustrated

J

J453

Legend

¿Qué funciones estás usando en Photoshop? ¿Estás usando Camera Raw?

F

FeedbackCommunityMember

Inspiring

buenas tarde:

cuando estoy trabajando con mi mac so sur se me queda la pantalla del photoshop congelada y al medio mituno se me reinicia el ordenador diciendo que el programa no funcina.

when i'm working with Photoshop my mac crashes and restarts Good afternoon: when I'm working with my mac so sur my photoshop screen freezes and in the middle of it my computer restarts saying that the program does not work.

F

FeedbackCommunityMember

Inspiring

After opening a photo in Camera Raw thru PhotoShop 21, if you click NOISE REDUCTION and try correction, the BUG causes my MAC PRO to FREEZE. I cannot even activate the ACTIVITY MONITOR to QUIT. The ONLY WAY is to TURN OFF the computer.

NOTE: This problem is new to PS 21. All previous versions just worked flawlessly.

Rikk Flohr_Photography

Community Manager

This thread is being merged into an authoritative thread for better tracking and response.

Rikk Flohr: Adobe Photography Org

T

Terry BreedloveAuthor

Participant

I can open the image into photoshop but I can not even make a simple adjustment in camera raw without it freezing and then crashing. Here is a video that shows what happens.

https://youtu.be/2J5p54s_uS8

T

Terry BreedloveAuthor

Participant

Here is a video of it happening

https://youtu.be/2J5p54s_uS8

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