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Participant
December 11, 2020

P: Opening images is restarting computer (macOS Big Sur)

  • December 11, 2020
  • 25 replies
  • 842 views

Big Sur is killing my iMac photoshop experience. Freezes hard each and every time I try to use Camera Raw and Bridge then restarts the machine. The only thing I can do in Camera Raw is click open. It will not let me adjust any image without freezing instantly and then restarting the computer.  Bridge is completely useless and does zero after opening except crashing the OS and restarting the computer all over again. Photoshop is working fine now. But at first it was giving me the dreaded spinning beach ball every time I tried to use any tool. But that seems to have worked out now and is working just fine. My computer has 32 gigs of ram and a 3.2 intel processor and over 1 TB of free hard drive space. It is the old school spinning platter type of drive. Which after updating too Big Sur was really working hard even when at sleep for awhile but that seems to have worked itself out as well.  

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25 replies

PECourtejoie
Community Expert
Community Expert
December 16, 2020

Hello, please remember to give as much information as possible.

Is there any other adjustment on the files?

Please state the camera model and filetype of those raw files.

Which troubleshooting steps have you tried? 

Rikk Flohr_Photography
Community Manager
Community Manager
December 14, 2020

Have you tried to disable your GPU to see if you are still seeing an application hang?

Rikk Flohr: Adobe Photography Org
Inspiring
December 14, 2020

It Freezes my Mac Pro also. 5 days already I encountered the problem until now Dec. 14, 2020.

Inspiring
December 11, 2020

I also have CR 13.1 and MacOS 11.0.1.  Opening past raw files and adjusting exposure does not cause problems.  I don't have any new raw files on which to try exposure adjustment (sorry).

Inspiring
December 11, 2020

Camera Raw 13.1 freezes my computer when I use the exposure adjustment. My OS is version 11.0.1. HELP! I need to get to work!!!