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P: (Windows - A750 & A770 GPU) New Denoise turning images black and white

Forum|Forum|2 years ago
April 7, 2023
94 replies
27949 views

Using the new AI Denoise feature seems to darken my images and strip almost all the color out of them. Files are from a Nikon D500 being processed by a Ryzen 5 3600, 32GB RAM, and Intel A750 video card on Windows 11. Tried to create virtual copy of file and reset all other adjustments and it makes no difference. Still dark and almost completely black and white.

Windows

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N

nightspirit69

Known Participant

I checked before I bought this machine and Adobe said the Arc graphics were compatible with Photoshop and Lightroom. I have a 4 year old laptop with a 9th generation i7 and Nvidia 1650 graphics with the same amount of memory and it works fine and takes less than a minute to process.

T

Titanuim

Inspiring

Pressing Enhance in the Camera Row converts it to a black and white photo.

I don't want black and white photos.

how can i solve it?

Window 10

GPU: Arc A770
CPU: i7-13700
RAM: 64 GB

M

Mateusz26353652d17x

Participant

I also have this issue on ARC A750. I have everything up to date.

Win10 22H2

Lightroom 12.4

Intel Drivers 101.4369

N

nightspirit69

Known Participant

The update did not fix the issue. It's still the same behavior as before. I tried both the current drivers and the factory one's from Asus. Nothing has changed.

B

berbedesz

Participant

Updated Lightroom, fresh GPU drivers (beta ones) using DDU. Output still black and white (and entirely black ath 100% denoise slider level). I did clean install of Lighroom (cleared catche) and no change at all.