Dreamweaver 21.5 Not Responding

No previous or older version of Dreamweaver is installed on the PC.

@brilliant_idea0582 

Did you wipe your hard drive of all previous installations with the Adobe CC Cleaner Tool, prior to reinstalling?

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Did you try these suggestions first?

1. Close Dreamweaver.

2. Restore Preferences: 

https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver.html

3. Restart your Computer.

4. Launch Dreamweaver as an Administrator.

Same issues here and with my entire team. Dreamweaver constantly asks for folder permissions, freezes, and or crashes. I'm on a MacBool Pro with OS 15.5. I've uninstalled and reinstalled with zero improvement.

"We do not see frequent reports with Dw crash on Windows"

🤣 Are you serious?

When Adobe software crashes / freezes on windows, your customers are trapped watching the *NOT   RESPONDING* loop spin endlessly and the only way out is a force quit. Non responding software cannot send crash logs so your reports logs are flawed and inaccurate. This has been an issue with Adobe products for years. 

Hi @oscarm72005930,

Thanks for adding your comment. We do not see frequent reports with Dw crash on Windows, it will be helpful if you can share the workflow where the crash is observed so that we can troubleshoot the behavior and investigate accordingly. Also, please confirm if you have submitted the crash report via the Adobe crash dialog which gets invoked on app crash.

Have a pleasant day!

Regards,

Nayan

Dreamweaver Team

Hi @Dhiraj K,

Thanks for writing to us. Can you please confirm the OS platform and machine details where you are observing the unresponsive behavior while working in Dw. If possible, can you please share the exact workflow where we are encountering the issue and also a short screen recording illustrating the issue so that we can troubleshoot and investigate the issue at our side.

Link: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver.html 

Please confirm if you have tried resetting Dw app preferences by following the steps in the below KB article.

Have a pleasant day!

Regards,

Nayan

Dreamweaver Team

Hello.

From my own experience, I suggest you simply revert to version 21.4 and stop updating. Version 21.5 has been experiencing constant crashes reported by several users, both on Mac and Windows (myself included on Windows 11). It's been like this for over a month, but Adobe doesn't seem to care 😞

1. Close Dreamweaver.

2. Restore Preferences: 

https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver.html

3. Restart your Computer.

4. Launch Dreamweaver by right-clicking desktop icon, select Run as Administrator.

Hope that helps.

What OS are you using? OS version? Is this happening all the time or when you perform repeated events? The more information you can provide the better.

It may also be worth searching the community as there are some noted issues with the latest version where many have recommended to roll back to the previous version, 21.4, for the time being.