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Participant
December 11, 2025
Not Prioritized

Dreamweaver 21.7 update crashes as soon as I open it

The Dreamweaver 21.7 update causes the program to crash as soon as I open it.

Is Adobe aware of this and do they have a plan to fix it?

 

Also, do they test their software before they release it?

17 replies

December 16, 2025

All previous solutions have unfortunately only been pseudo. DW crashes here 3-4 times a day. I doubt that anyone in support is even interested in the crash reports?

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Participant
December 16, 2025

Actually, I take that back - it now randomly crashes every 30 minutes or so

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Participant
December 15, 2025

After deleting my profile and rebooting my PC a couple of times it eventually stopped crashing.

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December 15, 2025

I have the same problems with 21.7. Is it still open now?

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Participant
December 11, 2025

Thanks Nayan

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Nayan_Kankariya
Adobe Employee
Adobe Employee
December 11, 2025

Hi @Happy Feat,

 

Thanks for writing to us. We apologise for the issue you are observing with Dw 21.7. This crash issue looks specific to your machine, and hence we have written a private email for troubleshooting the behavior and for trying to resolve the issue on your machine. Please revert on the email for further investigations.

 

Have a pleasant day!

 

Regards,

Nayan

Adobe Dreamweaver Team

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Participant
December 11, 2025

I tried the suggestion of resetting my preferences - now, not only do I have a subscription to a piece of sofware that doesn't work, I've lost my preferences.

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