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Keith_Ha
Keith_Ha
Participant
May 26, 2026

Dreamweaver 21.8 lost my ability to insert extensions - the menus.xml file is corrupt. Resetting preferences did not work

  • May 26, 2026
  • 3 replies
  • 100 views

I have been using Dreamweaver 21 since December 2025. Have successfully installed extensions using DMX Zone Extension Manager. I think due to the recent update, the Insert menu does not display the extensions. When trying to upload again or different ones, the same error message appears: the file menus.xml is corrupt.  I have searched and found the recommendation to reset preferences, which I did twice, and am still getting the same message that the menus.xml file is corrupt. Please help.

      3 replies

      RanjithaHR
      RanjithaHR
      Participating Frequently
      July 27, 2026

      Hi,

      The issue has been addressed in the Dreamweaver 21.8.1 release. Could you please update to the latest Dreamweaver 21.8.1 version and verify whether the issue still occurs?

      If the issue persists after updating, please let us know and share the exact steps to reproduce it, along with any error messages or logs, so we can investigate further.

      Thank you!

      Nancy OShea
      Community Expert
      Nancy OSheaCommunity Expert
      Community Expert
      May 29, 2026
      Dreamweaver creates a safe backup of your menu structure whenever it launches.
      1. Completely close Dreamweaver.
      2. Navigate to your user Configuration/Menus folder.
        • Windows: C:\Users\[Username]\AppData\Roaming\Adobe\Dreamweaver [version number]\en_US\Configuration\Menus
        • macOS: Macintosh HD/Users/[Username]/Library/Application Support/Adobe/Dreamweaver [version number]/en_US/Configuration/Menus
      3. Delete or rename the corrupt menus.xml file
      4. Locate menus.bak in that same folder and rename a copy of it to menus.xml
      5. Reopen Dreamweaver.

      Let us know if that helps.

       

      Nancy O'Shea— Product User & Community Expert
        Rag and Bone
        Community Expert
        Rag and BoneCommunity Expert
        Community Expert
        May 29, 2026

        Wow Nancy, I never know that. Thanks for that info,

        Rag and Bone
        Community Expert
        Rag and BoneCommunity Expert
        Community Expert
        May 29, 2026

        My solution to a similar problem was to step back one version from the present version: usiing the Creative Cloud app, uninstall latest version, install previous version, re-install extensions with the DMX manager. There may be a better way, but I don’t know it.

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