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Participant
September 6, 2025

Dreamweaver - Impossible de charger les fichiers traduits.

  • September 6, 2025
  • 5 replies
  • 194 views

Bonjour à tous,

Depuis plusieurs mois, au lancement de Dreamweaver 2020, j'ai un message d'erreur qui me pourri la vie : Impossible de charger les fichiers traduits. Après avoir désinstaller puis installer à nouveau le logiciel aucune résolution. Impossible d'avoir une aide d'un agent Adobe et tous les articles et maniupulations s'avèrent inefficaces. 

Quelqu'un aurait-il eu ce probléme et a réussi à la solutionner.

Systeme MacOS Catalina 10.15.7 - 16GO de Ram - Core i5 quatre coeurs.

Merci de votre aide.

5 replies

Nayan_Kankariya
Community Manager
Community Manager
September 21, 2025

Hi @jeanfrançoism40494899,

 

We apologise that the issue is still not resolved for you. We will schedule a remote connection session with you and me, where we will figure out the language of communication. However, I can take a look at your machine and try a few resolution steps.

 

Have a pleasant day!

 

Thanks,

Nayan

Adobe Dreamweaver Team 

Participant
September 20, 2025

It is disappointing that this issue, which has been reported multiple times in the community, has never received a response from Adobe support providing a proper resolution. I am paying €67 per month, yet I find myself with one or more applications that suddenly stop working from one day to the next. Unfortunately, there is also no French support available on weekends, which is regrettable

Nayan_Kankariya
Community Manager
Community Manager
September 7, 2025

Hi @jeanfrançoism40494899,

 

Thanks for reverting. Sure, we will have a french speaker in the remote connect session on Saturday.

 

Regards,

Nayan

Participant
September 7, 2025

Hi Nayan, I did taht but it's always the same.

There are articles in the community taht talkabout it but no solutions work.

I am available cery Saturday morning from 10am to noon. A french speaker would be appreciated.

Have a nice day ! Regards

Jeanfrancois

Nayan_Kankariya
Community Manager
Community Manager
September 7, 2025

Hi @jeanfrançoism40494899,

 

We apologize for the issue you are facing on your machine. Can you please install Dw 21.4 version and see if the issue gets resolved. We can have a remote connect session to troubleshoot and resolve the issue on your machine.

 

Please let us know your convenient time for the same, and we will schedule a remote connect session with you.

 

Have a pleasant day!

 

Regards,

Nayan 

Adobe Dreamweaver Team