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Dreamweaver Not Opening?

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Hi everybody, my copy of Dreamweaver, (2021), as stopped working. This started yesterday. When I open it, it never opens! It just stops responding and you just have to force quit the application. Is this version out of date or is there some other reason for the issue? Thanks for your help.

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bonnieg92385028

Participant

I can’t open DreamWeaver 2021 on my Mac. The message says Dreamweaver “is damaged and can’t be opened. This file was downloaded on an unknown date” I twice uninstalled it and reinstalled it but kept getting the same message.

Also the Creative Cloud home page says “No Internet Connection” although I have an internet connection from other pages,

HELP!

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Nancy OShea

Community Expert

You may need to update your Creative Cloud Desktop app.

Open CC desktop app, go to Help in the top menu, and select Check for updates.
Follow any on-screen prompts to install the newest version if one is available.
If you cannot install the update, you can download the latest installer directly from the Adobe Creative Cloud Download Page.
https://helpx.adobe.com/download-install/apps/download-install-apps/creative-cloud-apps/download-creative-cloud-desktop-app-from-web.html

Post back if you need more help.

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Nancy O'Shea— Product User & Community Expert

bonnieg92385028

Participant

I uninstalled and installed the CC desktop app, but still could not open DreamWeaver (I got the message

““Adobe Dreamweaver 2021” is damaged and can’t be opened.

This file was downloaded on an unknown date.”

So I uninstalled and installed the Dreamweaver app, and still got the same message.

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mark@headTrix

Community Expert

Dreamweaver will not open for me! I guess this is the end of life…. it quits all the time… and now it won’t even open.

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headTrix, Inc. | Adobe & AI Training & Consulting

Gareth_WilliamsAuthor

Inspiring

This issue has been fixed now. The procedure involved updating the OS so I have marked that as correct. I’m not totally sure if that was the only issue but it probably was! Anyway, I updated from Monterey 12.2.1 to 12.7.6 and installed the latest version of DW and now it works! 🙂

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Gareth_WilliamsAuthor

Inspiring

I had a Teams and Zoom meeting with Nayan Kankariya from Adobe today and he said to install the latest update to the Mac OS, which I did. I still have Monterey 12.7.6 but now DW works. I don’t know why!

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Gareth_WilliamsAuthor

Inspiring

Thanks Nancy, I’ll try that as soon as I can and update the post with the results. I’ve got a pretty fully work schedule tonight and tomorrow but should get time to have a look at it on Thursday! 🙂

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Nancy OShea

Community Expert

Did you receive a recent OS update?

Try launching DW as Administrator.

Win: Right-click on icon, select More Options, Run as Administrator.

Failing that, try Restore Preferences.

https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver.html

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Nancy O'Shea— Product User & Community Expert

B

Ben M

Community Expert

Hi everybody, my copy of Dreamweaver, (2021), as stopped working. This started yesterday. When I open it, it never opens! It just stops responding and you just have to force quit the application. Is this version out of date or is there some other reason for the issue? Thanks for your help.

By @Gareth_Williams

Has anything else changed on your computer? Also the latest version of Monterey is 12.7.6. Have you tried updating to a later version of Mac OS to see if the issue resolves?

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Gareth_WilliamsAuthor

Inspiring

I’m on Mac OS Monterey 12.2.1

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