Substance Plugin for Blender (Code_Response.toolkit_already_started)

Hi, thanks for the update! Glad you were able to troubleshoot the issue with local settings.

@NOBODY�_20249548 If you are having a similar issue, can you please share the output of your console error as shown above so we can diagnose your issue as well? Preferably in a new thread to keep this clean 🙂 

Hello! What is the specific method? I really don’t know much about the code! Thank u!

Hi @Aldo_3D,

Thanks for the instructions. With Blender fully closed, I tried the wmic command and the result was: "No Instance(s) Available."

To test this further, in the addon settings I enabled "Automatically start the Substance Remote Engine".

I wrote this batch script that would for-loop the command:

@echo off
for /L %%i in (1,1,100) do (
    wmic process where name="substance_remote_engine.exe" get ProcessId
)

When starting Blender it doesn't show a trace of SRE running.

For PC specs, I have a Dell Alienware R16 with 64GB RAM and RTX 4090. When running this test, my RAM usage was around 33%.

Anything else I can try?

Hi @Toan38949676uleg , thank you for thoroughly checking the steps. It's important to rule that issue out before looking further.

Looking at the code, the line reading "Toolkit is already in use" would only appear in the scenario that the remote engine is running. Since you already verified that it is not visible in Task Manger, it is possible that the OS is still in the process of closing it after you restart Blender which is possible if the CPU is under heavy use or OS memory is saturated. I'm sharing this OS command you can try to verify that the remote engine is indeed fully closed. Can you please try fully closing Blender, opening Command Prompt, and entering the following?

wmic process where name="substance_remote_engine.exe" get ProcessId

The SRE not running will result in: 

No instance(s) Available

If the SRE is running, you will see:

ProcessId:
#######

Please share the result here.

Best,
Aldo

Hi @7945514,

Nice to meet you! I tried the steps you provided, and no luck. I made sure Blender was closed, deleted the Substance3DIntegrationTools folder, made sure Substance Remote Engine was not running, also re-downloaded the IntegrationTools, and re-tried installing the Integration Tools from the addons.

For the sake of clarity, I have never seen a Substance Remote Engine process running in Task Manager. I have checked Processes Tab> Background processes, Users Tab > My User, and Details Tab. I have checked for substance_remote_engine.exe and sre.exe, but I have never seen any instance running.

I have also tried temporarily disabling Windows Firewall, installed a fresh install of Blender, and removed the AppData\Roaming\Blender Foundation folder.

Anything else I can try?

Hi @Toan38949676uleg , thanks for reaching out. This can happen some times when the Tools do not install correctly. First with Blender closed, ensure that the Substance remote engine is not running in the task manager. Then try to use it again. If that fails, maually remove the Substance3DIntegrationTools folder from the following directory:

 C:\Users\(username)\AppData\Roaming\Adobe

After that, please try to re-install the intregration tools from the blender add-on menu. If the issue persists, please share another screen shot of the log.

Best,

Aldo