Skip to main content
rachelcenter
Legend
Sep 8, 2025 4:10 PM UTC
Open for Voting

I just updated illustrator beta and it wont open and it says its damaged.

I just updated illustrator beta and it wont open and it says its damaged. So I uninstalled and reinstalled from scratch and got the same thing. MacOS Sequoia 15.6.1

 

13 replies

Sven Venstre
Participant
Sep 11, 2025 9:52 AM UTC

Me too! Tried downloading and opening v30 and v29.9 a number of times but each time they are reported by my Macbook Pro to be "broken and cannot be opened" (M1 Max, Sequoia 15.6.1)

Translate
rachelcenter
Legend
Sep 8, 2025 4:30 PM UTC

the uninstall and reinstall doesnt work. wont have time to test a restart for a while. 

Translate
Monika Gause
Community Expert
Community Expert
Sep 8, 2025 4:29 PM UTC

It can definitely run on that system.

Maybe try again with uninstalling. Probably reboot the computer before you reinstall?

Translate