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bora_0320
Participant
July 30, 2025

File export is not working on Adobe Illustrator on the Web

  • July 30, 2025
  • 1 reply
  • 132 views

File export is not working on Brave browser with this console error

TypeError: window.showSaveFilePicker is not a function at w.ShowSaveFilePickerDialog () at methodCaller<(std::string, bool, TwoArgumentsCallbackType) => emscripten::val> (eval at newFunc

 

I tried opening this on Chrome as well, on Chrome the illustrator web does not load at all (I see the SNAP error on Chrome).

 

I'm using MacOS Sequioa (latest(

    1 reply

    Abhishek Rao
    Community Manager
    Abhishek RaoCommunity Manager
    Community Manager
    July 30, 2025

    Hi @bora_0320,

     

    Thanks for reporting this. You might want to try using the latest version of Google Chrome or Microsoft Edge, as these browsers have better support for that window.showSaveFilePicker functionality.

    Also, regarding the SNAP error on Chrome, could you confirm if any extensions are enabled that might be interfering with page loading? You can try opening Chrome in incognito mode or temporarily disabling extensions to see if that helps Illustrator load properly.

    Let me know how it goes or if you're still seeing the issue.

     

    Looking forward to your update.

    Abhishek 

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