Lightroom Classic export triggers Windows 11 BSOD 0x00020001 (HYPERVISOR_ERROR) on Z890 Arrow Lake platform
Expected Result:
Lightroom Classic should successfully export a batch of raw images using full GPU hardware acceleration.!--tgqphd||[]-->
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Actual Result:!--tgqphd||[]-->
The system immediately crashes into a Windows 11 Blue Screen of Death (BSOD) with BugCheck code: 0x00020001 (HYPERVISOR_ERROR)!--tgqphd||[]-->.!--tgqphd||[]-->
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Steps to Reproduce!--tgqphd||[]-->
- Open Lightroom Classic.!--tgqphd||[]-->!--tgqphd||[]-->
- Go to Preferences > Performance and ensure "Use Graphics Processor" is fully enabled (including for Export).!--tgqphd||[]-->!--tgqphd||[]-->
- Select a batch of raw images and begin a heavy export.!--tgqphd||[]-->!--tgqphd||[]-->
- The system immediately crashes into a BSOD mid-export.!--tgqphd||[]-->!--tgqphd||[]-->!--tgqphd||[]-->
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Workaround Found:!--tgqphd||[]-->
Turning off GPU hardware acceleration specifically for Exports!--tgqphd||[]--> inside the Performance preferences menu completely stops the BSOD. The export finishes normally using just the CPU.!--tgqphd||[]-->
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System Specs!--tgqphd||[]-->
- CPU:!--tgqphd||[]--> Intel Core Ultra 9 285K (Arrow Lake)!--tgqphd||[]-->!--tgqphd||[]-->
- Motherboard:!--tgqphd||[]--> ASUS ProArt Z890-CREATOR WIFI (BIOS v3202)!--tgqphd||[]-->!--tgqphd||[]-->
- GPU:!--tgqphd||[]--> ASUS NVIDIA GeForce RTX 5080!--tgqphd||[]-->!--tgqphd||[]-->
- Driver:!--tgqphd||[]--> Latest NVIDIA Studio Driver!--tgqphd||[]-->!--tgqphd||[]-->
- OS:!--tgqphd||[]--> Windows 11 (with Core Isolation / Geheugenintegriteit turned on)!--tgqphd||[]-->!--tgqphd||[]-->!--tgqphd||[]-->
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