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1 reply

Community Expert
August 12, 2026

Unfortunately you haven't given us any information about your system. Therefore, all proposed solutions are a look into the crystal ball

  • What has been changed on your system or what you has been done before the error occur?
  • Please describe the steps you’re doing, so we can try to reproduce.
  • Do you get an error message? If yes, please post the message word-by-word.
  • Which steps do you’ve try to solve the issue

Please provide a copy of your 'System Info'. This can be get from the Lightroom menu item Help > System Info. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI