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Inspiring
October 22, 2020

P: After the new version "update” today — “Unexpected error opening catalog.”

  • October 22, 2020
  • 137 replies
  • 5607 views

“The catalog could not be opened due to an unexpected error.” Not just my main catalog. Every catalog, recent and older, and every backup.

 

This is what I'm looking for urgent help with.

 

It's far from the only problem. InDesign crashed hard on first launch of the update. Fonts spun in Adobe Fonts and wouldn't load. What an utter disaster you are lately Adobe. 

This topic has been closed for replies.

137 replies

Participant
November 7, 2020

Experiencing the same error on a MacBook Air running Big Sur w/LR 10. Restarts don't work, and the catalog file is too big to copy elsewhere. Have uninstalled and reinstalled, and wiped Library folder, all to no avail.

As elsewhere, seeing these errors on startup:

2020-11-07 15:14:50.787 Adobe Lightroom Classic[1330:13691] Lightroom might have encountered user permission issues due to bad installation.   bad argument #1 to 'update' (string expected, got nil)

2020-11-07 15:14:50.787 Adobe Lightroom Classic[1330:13691] Lightroom might not work correctly if you continue without correcting the issues.

2020-11-07 15:14:50.787 Adobe Lightroom Classic[1330:13691] Visit    http://www.adobe.com/go/lr_user_permission_issue

Objects orphaned in transit queue

{

   [ "status" ] = "done",

   [ "data" ] = LightUserData( 0x7f93b8bb7800 ),

   [ "selector" ] = "data",

}

Participant
November 7, 2020

Dear development team,

I run MacOS Catalina 10.15.7, I upgraded LightRoom classic from 9.4 to 10.0, it converted my catalog => the catalog was broken. Broken means: When I click on a thumbnail image, the full image opens. Unfortunately, it is not the correct image. It is an entirely unrelated one. I have not found one thumbnail that still relates to the right full-size image.

[edit: I need to be more precise: When I click on a thumbnail in *people view* an unrelated image is opened.]

The good news: Downgraded to 9.4 immediately, everything fine again.

Best regards,

Adrian

Inspiring
November 6, 2020

Same here, unable to open Classic 10.

"2020-11-06 10:39:35.453 Adobe Lightroom Classic[8902:587373] Throttle bucket for current UUID is 32.000000
2020-11-06 10:39:35.463 Adobe Lightroom Classic[8902:587373] AdobeCrashReporterInitialize: executionTime = 0.012984 seconds
2020-11-06 10:39:35.481 AdobeCRDaemon[8907:587424] CR dialog Preference for force quit 1
2020-11-06 10:39:36.150 Adobe Lightroom Classic[8902:587373] Lightroom might have encountered user permission issues due to bad installation.   bad argument #1 to 'update' (string expected, got nil)
2020-11-06 10:39:36.150 Adobe Lightroom Classic[8902:587373] Lightroom might not work correctly if you continue without correcting the issues."


Tried everything that usually helps in permission situations.

w. Catalina 10.15.7

edit- Lightroom 9.4 works until this gets sorted

Inspiring
November 5, 2020

I am having the same issue.

I keep my catalog on a Dropbox folder so I can move back and forth from my Mac Pro and my MacBook Pro.

Both computers are on OSX 10.15.7

On my MacBook Pro, everything works fine so I've been doing all of my editing there for now.

On my Mac Pro 7,1 I suddenly cannot open any catalog or create a new one. I tried creating a new catalog on my main system drive, not a Dropbox drive, and the same issue occurs.

I take it there is no solution yet other than rolling back to 9 yes?

Inspiring
November 1, 2020

Hi Sunil,

I have this issue on a 5K iMac running Mojave 10.14.6. When I encountered the problem (after the latest update) I did a re-start and assuming all was well, then did a fairly large job for an important client.

I then came across a thread suggesting downgrading back to 9.4 which I did and it's now stable, however I now can't edit the job I did in v.10 as it is now back to un-processed files as the catalogue is incompatible. I'm praying my client doesn't want any more changes as if he does I'll have to re-install v.10 again just to do this.

This needs to be sorted as quickly as possible.

Kind regards,  Buzz

Known Participant
October 30, 2020

3 choices

  1. Revert to 9.4 
  2. Wait until Adobe releases a fix, they are working on it
  3. Switch to Windows though it has a couple of small performance problems 
Inspiring
October 30, 2020

Guys any solution for User's Mac like me that can't update from LRC 9.4 to LRC 10 because of the catalog?

The worst part when you upgrade you can't even create a new catalog.

I tried everything I could find. Change the location of the catalog (different drivers), reset preferences, completely removal and nothing. It only works if you stay on LRC 9.4 on mac os Mojave 10.14.6.

Please let me know.

Thanks

Fab

Participant
October 29, 2020

Solution: 

Copy your catalog folder into different drive, then try to open.

Inspiring
October 28, 2020

Yes, I gave it full disk permissions as one of the first steps. Then tried setting permissions manually, everything obvious is set correctly.

Sunil_Bhaskaran
Inspiring
October 28, 2020

Thanks a lot for the information.
If you go to Security & Privacy, does Lightroom Classic has all permissions for Files and Folders?


Thanks,
Sunil