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FeedbackCommunityMember
Inspiring
Feb 6, 2019 3:34 PM UTC
Released

P: Android is removing Titles & Captions

Several people experience Titles and Captions are removed from images when browsing through synced images in CC mobile for Android. Data is removed in CC classic main catalog as found on main computer with catalog as well. Disappeared for ever.

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    4 replies

    FeedbackCommunityMemberAuthor
    Inspiring
    May 23, 2019 8:32 AM UTC
    I will test it as soon as I can. Thank you.
    I am a bit disappointed I lost a lot of Titles and captions and that I took so long to get any attention for this problem. I do not feel confident by using the app if this (or something else) can happen again. I would question if the software is tested enough before it is released. 
    Thanks.
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    FeedbackCommunityMemberAuthor
    Inspiring
    May 15, 2019 6:45 AM UTC
    Yes!  I've only tested with one set of photos so far but it looks like the bug is fixed.  (I will add that I remain staggered and disappointed by how long it took Adobe to fix this problem, especially considering it was destroying user data.)
    Thanks.
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    Rikk Flohr-Retired
    Adobe Employee
    Rikk Flohr-Retired
    May 14, 2019 2:54 PM UTC
    This should be fixed in today's 4.3 Android update. Give it a try and let us know how it is working for you now.

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    Rikk Flohr: Adobe Photography Org
    FeedbackCommunityMemberAuthor
    Inspiring
    Feb 6, 2019 3:38 PM UTC
    More info in this tread:
    https://forums.adobe.com/message/10914473#10914473
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