Skip to main content
F
FeedbackCommunityMember
Inspiring
February 6, 2019

P: Android is removing Titles & Captions

  • February 6, 2019
  • 4 replies
  • 129 views

Several people experience Titles and Captions are removed from images when browsing through synced images in CC mobile for Android. Data is removed in CC classic main catalog as found on main computer with catalog as well. Disappeared for ever.

    This topic has been closed for replies.

    4 replies

    F
    FeedbackCommunityMemberAuthor
    Inspiring
    May 23, 2019
    I will test it as soon as I can. Thank you.
    I am a bit disappointed I lost a lot of Titles and captions and that I took so long to get any attention for this problem. I do not feel confident by using the app if this (or something else) can happen again. I would question if the software is tested enough before it is released. 
    Thanks.
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    May 15, 2019
    Yes!  I've only tested with one set of photos so far but it looks like the bug is fixed.  (I will add that I remain staggered and disappointed by how long it took Adobe to fix this problem, especially considering it was destroying user data.)
    Thanks.
    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    May 14, 2019
    This should be fixed in today's 4.3 Android update. Give it a try and let us know how it is working for you now.

    Rikk Flohr: Adobe Photography Org
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    February 6, 2019
    More info in this tread:
    https://forums.adobe.com/message/10914473#10914473
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices